Windows 10: Why certain features and sensors malfunction after keyboard replacement?

Hello,I recently replaced my keyboard on my Dell Latitude 9410 laptop and now various features aren't working correctly. All features include Dell's awareness mode where the screen is supposed to turn on when the user returns, the microphone, the adaptive brightness, and the camera initially but using the troubleshooter solved that one. And possibly others. To my knowledge, I did not damage any internal parts while doing said replacement. Something else I wanted to point out is that after replacing it, the first couple of times the laptop attempted to boot but gave me a blue screen error. I we

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keyboard malfunction

Hi,

My name is Mohammed Shuaib, an Independent Advisor and I'm here to assist you with the issue of keyboard malfunctioning. Please follow the below to fix the issue.

Step 1:

Go to the Search box next to Windows Icon & type Troubleshoot.

Step 2:

Under Find and Fix other problems select Keyboard

Step 3:

Then click on Run the Troubleshooter

Step 4:

Restart the PC

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Keyboard malfunction

My keyboard suddenly began malfunctioning and everytime I hit the backspace button, this appears-

l-90iuop+æl-90iuop+æl-

My windows button also started not working. Any suggestions?

 

Keyboard Malfunction

We appreciate the information you provided. This issue might be caused by a mismatched driver for your keyboard or pointing device. We suggest to Roll Back the driver by following the below steps:

• Press Windows Key + X, and click Device Manager.
  
• Expand the Keyboards category, right-click the keyboard device, and select
  Properties.
• Under the Driver tab, click Roll Back Driver. This will restore your old driver.
  
• Restart your PC.

If you don’t want to roll back the driver you can try disabling the pointing device by:

• Right side of task bar
  
• Click the pointing device symbol (looks like a laptop mouse)
• Right click
  
• Then click on Disable

Note: You might need to do it every time you power your device.

Should you have further questions please let us know.