Windows 10: Why am i getting a blue screen when playing games?

This is my first blue screen, and it occurred yesterday 19/10/2023 while I was playing a mobile emulator.The second time was today when I loaded into a BF 2042 match and my computer became extremely loud and hot checking taskbar cpu was 100% before it blue screened, and the third time was recently when I loaded a total war wh3 campaign and despite the fact that my computer/taskbar was showing everything fine, it blue screened again after 10 minutes. I read in another thread that posting my minidump file might help.https://drive.google.com/drive/folders/1So97Me2YiivJGyRC4SMPdP0olQ3GYg-

:)

 

Getting BSOD while playing games

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. However, in order to get to the root cause of the issue, please reply with the following details:

• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  
• Does this issue occur only while playing a game?
  

Usually, Blue Screen error occurs when there is an outdated driver installed or any in compatible hardware connected to the computer. As you have mentioned that all the drivers are updated, I suggest you to refer the troubleshooting steps in the article

Troubleshoot blue screen errors and see if that helps.



If the issue persists, I would request you to share the minidump file with us so that we can analyze it and help you with the appropriate troubleshooting steps. You can locate mini dump file in location:
c:\windows\minidump. Please upload the files in OneDrive and share the OneDrive link.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.