Windows 10: When unblocking websites in the family safety app, I get an error message: "Your changes...

Discus and support When unblocking websites in the family safety app, I get an error message: "Your changes... in User Accounts and Family Safety to solve the problem; See attachment for the error message.What we have already done:- uninstall and reinstall the app- try using another browser edge instead of chrome-... Discussion in 'User Accounts and Family Safety' started by Familie H.J. van den Berg, Jan 20, 2024.

  1. FAMILIE H.J. VAN DEN BERG
    Familie H.J. van den Berg Win User

    When unblocking websites in the family safety app, I get an error message: "Your changes...


    See attachment for the error message.What we have already done:- uninstall and reinstall the app- try using another browser edge instead of chrome- delete all cookies- open incognito window- Microsoft helpdesk chat with all standard solutions.So the app is not working and the website is not working, neither several internet browsers.Unfortunately nothing works...The chat employee's advice is to ask the question here. Who will help us?

    :)
     
    Familie H.J. van den Berg, Jan 20, 2024
    #1
  2. GEETHU B
    Geethu B Win User

    Unable to filter the entire website under Family Safety

    Hi Raj,

    Thank you for contacting Microsoft Community. I understand that you have an issue with filtering websites in Family Safety.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:


    • Incorrect Family Safety settings.

    • Web filtering is not setup correctly.
    Try the steps listed here:

    Method 1:

    I suggest you to refer the article and check if you have setup web filtering correctly or not.

    How do I prevent my child from seeing certain websites or chatting online?

    Filter apps and games with Microsoft Edge - Microsoft Support

    Method 2:

    If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

    How do I refresh the Family Safety Filter?

    http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jan 20, 2024
    #2
  3. GEETHU B
    Geethu B Win User
    Issue with filtering websites in Family Safety

    Hi,

    Thank you for contacting Microsoft Community. I understand that you have an issue with filtering websites in Family Safety.
    I will surely help you to fix this issue.

    This issue could have occurred due to these reasons:

    1. Incorrect Family Safety settings.

    2. Web filtering is not setup correctly.

    Try the steps listed here:



    I suggest you to refer the article and check if you have setup web filtering correctly or not.

    http://windows.microsoft.com/en-us/windows-10/set-child-limits

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jan 20, 2024
    #3
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When unblocking websites in the family safety app, I get an error message: "Your changes...

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