Windows 10: When i try to log onto my microsoft account on the minecraft launcher, the popup just...

Hello,


I just bought minecraft and made a new Microsoft account via the Minecraft website, i downloaded the launcher but when i open it its just keep loading after a few seconds a Microsoft popup opens and fill in my email and password. When i click sign in the popup closes, and it opens again like nothing happened. I can sign in other places with my Microsoft account and i also tried restarting my computer or redownloading the launcher several times.

:)

 

Microsoft launcher

Hi AustinNeely\,

Thank you for reaching out to Microsoft Community. May we ask if what troubleshooting you have tried? We highly suggest you to try the steps below.

• Restart your phone.
• If the issue persists after restarting your phone, it only means that the default launcher is needed for any other launchers to work properly. Re-installing the default launcher should resolve the issue.

Once your Android phone is back on its default settings, re-install the Microsoft Launcher and your other apps.

Note: You can easily restore your Microsoft Launcher settings if you have performed a back up. To back up your Microsoft Launcher settings, please do the following:

1. Launch the Microsoft Launcher settings. (Tap and hold your phone's home screen and tap on the
   Launcher Settings.)
2. Tap Back up & Restore.
3. Tap Back up Microsoft Launcher option.
4. Confirm that the Back up to cloud storage option is selected.
5. Tap the Back up button.
6. Check the settings that you want to back up.
7. Tap the Back up now button.

You may restore your Microsoft Launcher back up after re-installing it.

If you can no longer re-install your phone's default launcher, please get in touch with its manufacturer for assistance on how you can reset it to its factory settings.

Kind Regards,

Rom G.

 

Minecraft Native launcher

Thank you Catherine, but i play just updated team fortress 2 from Steam and it updated perfectly. I tried your setting steps but unfortunately i can't modify Minecraft for a reason and if i try to right click nothing happens. When i clicked on Modern Combat
5 it showed me the link to advanced options but not for minecraft.

My father purchased Minecraft for me from Minecraft. net. I have tried a million times but it is hard to acces minecraft forums in China.

However when i opened the Minecraft native log it said my windows version was 8 ,however my windows is 10.

Here is what it says:

Native Launcher Version: 34

Operating System: Windows 8.0

Application Hash: 175f2b59d63d17f580f664c195ca8bb82666d0eb

Java Version:

x64: 1

Starting download of: https://launchermeta.mojang.com/mc/launcher.json

Created pFile

Content length is 0138B708

Got 200 from server

Download successful

Native launcher outdated!

Hash should be 96a22390a0b1d3c58706b6ce17135982e6d2d6a0

Starting download of: http://launcher.mojang.com/mc/launcher/win/96a22390a0b1d3c58706b6ce17135982e6d2d6a0/Minecraft.exe

Created pFile

Content length is 0136BAB0

Got 200 from server

Encountered internet exception 12002: The operation timed out

Starting download of: http://launcher.mojang.com/mc/launcher/win/96a22390a0b1d3c58706b6ce17135982e6d2d6a0/Minecraft.exe

Created pFile

Content length is 0136BB10

Got 200 from server

Encountered internet exception 12002: The operation timed out

Starting download of: http://launcher.mojang.com/mc/launcher/win/96a22390a0b1d3c58706b6ce17135982e6d2d6a0/Minecraft.exe

Created pFile

Content length is 0136BB10

Got 200 from server

Encountered internet exception 12002: The operation timed out

Deleted tmpLauncher.tmp

Thx for cooperating. I even tried "check for updates in the store" but that wasn't any help.

 

Retrieve Minecraft Key On An Account, Which Is Not Accessible.

Hi,



Thank you for writing to Microsoft Community Forums.



Have you lost the login information of Mojang Account or the Microsoft Account?



If you have forgotten the login information of the Mojang/Minecraft Account, then I suggest you to follow the steps mentioned in
Minecraft log in and try to recover the account.



If you have forgotten the login information of the Microsoft Account, then follow the steps mentioned in
Find your Microsoft account email address and try to retrieve
your Microsoft Account.



If you still have issues, then I suggest you to contact Mojang Customer Support and they
will assist you in this issue.