Windows 10: When I click on netflix it open the microsoft store and shows netflix with an open button...

When I click on netflix it open the microsoft store and shows netflix with an open button under it however when I press this button it just refreshes. My laptop runs on Windows 11. I already tried reinstalling it. When I tried to clear the cache it also just opened the microsoft store. I also tried resetting and repairing the app in settings and that just didn't work.

:)

 

Netflix not opening

Hello MikaandManori,

To properly isolate the issue, we would like to know more. Kindly clarify the following:

• When was the last time that you can open the Netflix app?
• Did you make any changes prior to the issue?
• Can you run Netflix through browsers?

We will wait for your response.

 

Netflix not opening

Hi,

I was wondering if anyone is experiencing the same issue as me. Netflix closes shortly after I open the app and i use netflix almost everyday so I really don't know what happened. Any suggestions on what to do? I watch it over my Acer aspire one. It has
windows 10 and thats pretty much what I know. I have netflix on my iphone too and it works just fine.

 

Netflix

Hi Marshall3,

There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

I suggest that you reset your Netflix application by following the steps provided below:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Advanced options.
  
• Click Reset.

If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

• Go to Settings > Apps > Apps & Features.
  
• Click the Netflix app from the list and then choose Uninstall.

Let us know how it goes and we'll assist you further if needed.