Windows 10: When are you going to fix the Wndows 11 problems with Jigsaw? I use this for stress...

Discus and support When are you going to fix the Wndows 11 problems with Jigsaw? I use this for stress... in Windows 10 Gaming to solve the problem; I open the app and click on the puzzle I want. It then goes to xbox, which I cancel. Then it goes to an ad for a game or something else and freezes... Discussion in 'Windows 10 Gaming' started by RytaFly, Mar 15, 2025 at 8:52 PM.

  1. RytaFly Win User

    When are you going to fix the Wndows 11 problems with Jigsaw? I use this for stress...


    I open the app and click on the puzzle I want. It then goes to xbox, which I cancel. Then it goes to an ad for a game or something else and freezes there. After a minute or less, it just goes back to the point where I have to select the puzzle I want again. Over and over and over and over! I cannot get to my puzzle to work on it!I have been requesting this for probably a year now. It was bad, but now it's dead. I never can get in to work on my puzzle. It just can't be that hard to fix. The apps like Sudoku go through the same thing but bounce back to the board so I can play. Jigsaw d

    :)
     
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: https://answers.microsoft.com/en-us...803f8001/218cfe1c-12c7-4b33-9b13-658968b53dc6

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
  3. JoneLewis Win User
    Microsoft Jigsaw

    My hard drive (C) crashed, I replaced it and reinstalled Windows.

    One thing that will NOT work since is Microsoft Jigsaw. I get the infamous "signing you in" runaround that so many others have reported.

    I've gone through the suggested process (reset, (no repair option listed), use the troubleshooter, uninstall, reinstall.

    I can sign into Xbox Live fine. Jigsaw just won't recognize that I'm signed in.

    Getting very frustrated. Playing Jigsaw is a way to relieve stress. This is increasing my stress!
     
  4. bflojoe10 Win User

    When are you going to fix the Wndows 11 problems with Jigsaw? I use this for stress...

    Update Failure to Install Wndows 10

    1. All of the USB Flash Drives I created to install Windows (Rufus, MCT and W2G) all worked on another computer, so that wasn't the problem
    • The new hard drive I installed tested 'good'
    • The new heat sink I installed did not fix the problem
    • Given the behavior of this laptop (a slowing boot over time, suggested some hardware part was wearing out
    • I was able to run a stress test, using a Linux tool in its Terminal, and in fact, the computer ran normal when in normal mode, but when I applied the stress test, the test turned red, suggesting overheating
    Since I am not equipped to test computer hardware, I brought it to a local computer repair show, and they indeed confirmed that the problem here was overheating. When I had tried to load Windows, it placed a stress on the system, and the accelerated graphics overheated, disrupting the installation process. Since the cpu and its integrated graphics are part of the motherboard, I will be shopping for a new motherboard to finally fix this problem and get back to Windows 10. Thanks for all the help. I learned a lot through your suggestions and will be able to revisit them when similar problems arise with installing Windows 10 (at least to rule out the settings and/or software issues). And I hope this tread will be of help to others with similar problems in the future.
     
Thema:

When are you going to fix the Wndows 11 problems with Jigsaw? I use this for stress...

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