Windows 10: What is the impact of not getting Dell drivers update on Microsoft Windows 11?

Dr. Midoh Bah · Apr 17, 2025

For the past two weeks, I noticed that Dell don't allow me to download drivers automatically. Is this affect Microsoft Windows 11? Can I disregard Dell updates as my laptop doing very well with Microsoft updates? Although I can download Dell drivers manually but I don't know the reason for not getting Dell updates as before. except of forcing clients to buy new laptops or extend the services. I do appreciate your kind help.

:)

Brink · Apr 17, 2025

Dell Client Platform Security Update for Dell dbutil Driver

The vulnerability exists in the dbutil_2_3.sys driver. This driver file may have been installed on your Dell Windows operating system when you used firmware update utility packages, Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent, or Dell Platform Tags, including when using any Dell notification solution to update drivers, BIOS, or firmware for your system. To best protect yourself, Dell recommends removing the dbutil_2_3.sys driver from your system by following one of three options listed in Remediation Step 1 below.

Dell has remediated the dbutil driver and has released firmware update utility packages for supported platforms running Windows 10, Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent and Dell Platform Tags. For supported platforms on Windows when you:

install a remediated package containing the BIOS, Thunderbolt firmware, TPM firmware, or dock firmware; or

update Dell Command Update, Dell Update, or Alienware Update; or

install the latest version of Dell System Inventory Agent or Dell Platform Tags,

The remediated dbutil driver is installed on your system. Refer to Remediation Step 2 for details.[/TD]

Dell Technologies recommends all customers consider both the CVSS base score and any relevant temporal and environmental scores that may impact the potential severity associated with a particular security vulnerability.

Affected Products and Remediation

The vulnerable driver (dbutil_2_3.sys) was delivered to impacted systems in two ways: (1) via affected firmware update utility packages, and (2) via Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent, or Dell Platform Tags, including when using any Dell notification solution to update drivers, BIOS, or firmware on your system. The tables in the “Additional Information” section below provide the following information:

Table A lists platforms with impacted firmware update utility packages, including BIOS update utilities, Thunderbolt firmware update utilities, TPM firmware update utilities and dock firmware update utilities.

Table B lists the end of service life platforms with impacted firmware update utility packages, including BIOS update utilities, Thunderbolt firmware update utilities and TPM firmware update utilities.

Note: The dbutil_2_3.sys driver vulnerability does not impact the actual firmware updates that these utilities deliver. Rather, the vulnerability exists in the dbutil_2_3.sys driver that is packaged with the firmware update utility.

Remediation Steps:
Impacted customers must complete 2 steps as follows:

Immediately remove the vulnerable dbutil_2_3.sys driver from the affected system using one of the following options from Step 1 below: download and run a utility to remove the driver from the system (Option 1), manually remove the driver from the system (Option 2), or on or after May 10, 2021, utilize one of the Dell notification solutions to run the utility (Option 3).

As described in Step 2 below, obtain and run the latest firmware update utility package(s), Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent, or Dell Platform Tags as applicable.

Step 1: Immediately remove the vulnerable dbutil_2_3.sys driver from the affected system using one of the options below. NOTE: If you are using the Dell System Inventory Agent you must first download the latest available version (2.6.0.0 or greater) here.

Option 1 (Recommended): Download and run the Dell Security Advisory Update – DSA-2021-088 utility.

Option 2: Manually remove the vulnerable dbutil_2_3.sys driver:

Step A: Check the following locations for the dbutil_2_3.sys driver file

C:\Users\<username>\AppData\Local\Temp

C:\Windows\Temp

Step B: Select the dbutil_2_3.sys file and hold down the SHIFT key while pressing the DELETE key to permanently delete.

Option 3 (available by May 10, 2021): If you use one of the Dell notification solutions, you can use it to obtain and run the Dell Security Advisory Update – DSA-2021-088 utility.

Scenario 1: If your Dell notification solution is configured to automatically notify you of updates, and configured to automatically download and apply them, then this utility is automatically downloaded and applied for you.Scenario 2: If your Dell notification solution is not configured to automatically download and apply updates, obtain the utility via one of the Dell notification solutions , by clicking “Check for Updates”, and then selecting and applying Dell Security Advisory Update – DSA-2021-088.
Step 2: To prevent reintroduction of a vulnerable dbutil driver, obtain and run a remediated firmware update utility package, Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent, or Dell Platform Tags as applicable.
For firmware update utility packages: With your next scheduled firmware update, download and apply the latest available firmware update utility which contains a remediated dbutil driver. Customers can use one of the Dell notification solutions to receive updated firmware update utility packages, as applicable.Notes:

For supported platforms running Windows 10, updates are available as of the publishing of this advisory. (See Table A)

For supported platforms running Windows 7 or 8.1, updates are expected to be available by July 31, 2021. Once the updates are available, this advisory will be updated. If you update your BIOS, Thunderbolt firmware, TPM firmware, or doc firmware prior to the updates being available, you must also execute one of the three options defined in Step 1 of this section – even if you have previously performed this step – immediately following the update.

If you update your BIOS, Thunderbolt firmware, TPM firmware, or dock firmware, to a version prior to the versions listed in Table A, you must also execute one of the three options defined in Step 1 of this section – even if you have previously performed this step – immediately following the update.

Remediated packages are not be provided for end of service life platforms (see Table B). Customers using these platforms must also execute one of the three options defined in Step 1 of this section – even if you have previously performed this step – immediately after you apply an affected firmware update.

For Dell Command Update, Dell Update, and Alienware Update: These components are automatically updated with the self-update feature. If this feature is not enabled on your system, run your respective update application by connecting to the internet, opening it, and clicking “Check for Updates.”
For Dell Platform Tags: Visit here and download the latest available version (4.0.30.0, A04 or greater).

For Dell System Inventory Agent: Visit here to download the latest available version (2.6.0.0 or greater).
Click to expand...

Read more:

https://www.dell.com/support/kbdoc/e...-vulnerability

https://www.zdnet.com/article/patch-...er-since-2009/

Billion Debbarma · Apr 17, 2025

Problem with Dell Wireless 5630's driver

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

The issue you are facing could be due to the wireless driver us outdated. Let’s try simple steps and check if it helps in resolving the issue.

Step 1.

I suggest you to update the wireless driver manually and check if it helps.

Press Windows key + X and click on
Device manager.

Locate for Network adaptor and expand it.

Right click on the wireless device driver
and click on update.

If the issue still persist try the below step.

Step 2.

I would recommend you to go to the dell wireless manufacturer website and download the latest updated wireless driver and install the same. Check if it helps.

Hope this helps. Post us with the status we will be glad to help you.

Manson - MSFT · Apr 17, 2025

Corel Photo Impact Pro13 fails to start with update for Windows 11 in June of 2023

Hi,

Welcome to Microsoft Community.

It seems you're facing a compatibility issue with Corel Photo Impact Pro13 on your HP laptop after a recent Windows 11 update. Here are some steps you can take to troubleshoot and potentially resolve the issue:

Administrator Privileges: Sometimes, simply running the software as an administrator can resolve such issues.

Right-click on the Corel Photo Impact Pro13 shortcut or executable.

Select "Run as administrator".

Clean Boot: Interference from other software or services could be causing the problem. Booting Windows with a minimal set of drivers and startup programs can help you determine if software conflicts are causing the issue.

Type msconfig in the Windows search box and open the System Configuration utility.

Under the "General" tab, choose "Selective startup", and uncheck "Load startup items".

Go to the "Services" tab, check "Hide all Microsoft services", and then click "Disable all".

Click "OK", and then restart your computer.

After the restart, try launching Corel Photo Impact Pro13.

If the program launches successfully, it means that some other software or service was causing the conflict. You can then re-enable services and startup items in batches to identify the culprit.

Graphics Driver Update: Sometimes, outdated or incompatible graphics drivers can cause issues with certain applications. Check your graphics card manufacturer's website (NVIDIA, AMD, Intel, etc.) for the latest drivers and update them.

Reinstall: Uninstall Corel Photo Impact Pro13 completely, restart your computer, and then reinstall it. This will ensure that any corrupted files or settings are replaced.

Windows Event Viewer: Check the Windows Event Viewer for any related error messages or logs. This might give you more information about what's causing the program to crash.

Press Windows + R, type eventvwr.msc, and press Enter.

In the Event Viewer, look under "Windows Logs" > "Application". Check for any error messages related to Corel Photo Impact Pro13.

Of course, if you really need to use this software, you can consider rolling back the system (within 10 days after installing the update).

Thank you for your patience and understanding! If you have any questions, please feel free to leave us a message.

Best regards

Manson | Microsoft Community Support Specialist

Windows 10: What is the impact of not getting Dell drivers update on Microsoft Windows 11?

What is the impact of not getting Dell drivers update on Microsoft Windows 11?

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What is the impact of not getting Dell drivers update on Microsoft Windows 11?

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