Windows 10: "We couldn't connect to Microsoft family right now, so your family on this device might not...

I am trying to add another user to my computer system, but I get the message: "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date. " How can I fix this?

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Changes in Microsoft family

Source: Microsoft account | Whats new for Microsoft family

 

"We couldn't connect to Microsoft Family right now, so your family on this device might not be up to date."

My family account was setup and working fine (Windows 10). Everyone on the machine uses an online account and they are all setup, can view the family settings etc without a problem. I made a change to the time restriction settings and noticed they weren't
being enforced. The activity report shows them using the computer way more than what the settings online show are allowed. I noticed the error "We couldn't connect to Microsoft Family right now, so your family on this device might not be up to date." When
I look at the family settings on the PC. I can login to my account online without a problem so there is not an internet issue. I have checked for updates, there are none. I'm hoping someone has a fix.

Here are the facts below in a list order

• Family account was setup and working on Windows 10
• One adult and three child accounts, all online accounts (no local accounts)
• Changed time settings online
• Noticed they were not being enforced
• Activity report still be produced, showing over usage
• Message on the PC in Accounts > Family and others - "We couldn't connect to Microsoft Family right now, so your family on this device might not be up to date."
• No internet connectivity issues - can login to family settings online no problem
• PC is up to date with patches, updates etc.

Any help is appreciated