Windows 10: Video card

How can I determine whether my video card supports hardware encoding of H.264 codec?


I am using Cyberlink PowerDirector software version 10 to convert a VHS C tape into an .mp4 file and I have hit a stumbling block.


Thanks

:)

 

sd card problem with videos

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

If the video card drivers are outdated or corrupted you might such issues.

I suggest you to follow the below steps and check if it helps.

• 
  Press “Windows key + R”, type
  devmgmt.msc and press Enter.
  
• 
  Expand Display Adapters and right click on the
  video card.
  
• 
  Click on Update
  and follow the on-screen prompts to update the driver.
  
  
  

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Dual video card laptops and Windows 10 upgrade

Hello,

From the description I understand that system is not switching to the fasted video card which is Radeon 7600.

I suggest you to uninstall the current video card from device manager and install Radeon 7600 manually and check if this helps.

To uninstall from device manager follow these steps:

• Press Windows Key + X key and click
  Device Manager.
• Expand ‘Display Adapters’.
  
• Right click on the video driver and click on
  uninstall.
• Now install Radeon 7600 and check.

Write us back with the status of the issue to assist you further.

Thank You.

 

sd card problem with videos

It says the best driver is already installed. I really think it's an issue related to the sd card hardware or driver. The problem doesn't happen if the videos are on the hard drive.