Windows 10: Using a monitor for my laptop but it keeps showing display going to sleep when the monitor...

The settings also doesnt say that the monitor have conencted to my laptop.

:)

 

monitor keeps going into sleep mode

monitor keeps going into sleep mode

 

Windows from HDMI monitor move to DP monitor when monitors go to sleep.

Hi Bobbeloos,



Welcome to post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you figure it out.



According to your description, I knew that you have two external monitors of similar model connected via HDMI and DP, but when the system goes to sleep, the DP-connected monitor goes straight to black, but the HDMI-connected monitor shows "no signal" and then goes black, and when you go to sleep from sleep, the DP-connected monitor goes straight to black All windows in HDMI monitor moved to DP monitor when computer was woken up and the resolution was not normal. If my understanding is wrong, please correct me in the reply.



Based on the available information, the speculation is that when the system goes to sleep, your HDMI connected monitor will be directly disconnected, it is recommended that you turn off "Allow the computer to turn off this device to save power" by follow steps. "Win" + "X" > "Device Manager" > "Display Adapter", double click "Display Adapter" to expand the entry, you will see a list of your monitor device names, then select your external monitor device names(try both), right click > " Properties" > "Power Management" tab, then uncheck "Allow the computer to turn off this device to save power", then press Enter to confirm.



The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.



Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist

 

HP monitor keeps going to sleep

Hi Ruth,

Incorrect power settings or options can cause your computer's monitor to constantly go to sleep. For us to properly isolate your case, provide more information by answering these questions:

• Which Windows version/build are you using?
• Have you made any significant changes to your device prior to this happening?
• Do you also remember changing or modifying your monitor's default settings?
• Have you recently installed any updates?
• What troubleshooting steps have you done so far to resolve the issue?

Let us know these details so we can move forward to rectifying your concern.