Windows 10: User Profile Cannot Be Loaded > All documents and downloads were deleted

Discus and support User Profile Cannot Be Loaded > All documents and downloads were deleted in Windows 10 Software and Apps to solve the problem; I highly suspect this was due to me installing Respondus Lockdown Browser for an exam earlier today. I was having issues with it and had to Ctrl + Alt... Discussion in 'Windows 10 Software and Apps' started by HannahMarkin, Feb 27, 2025.

  1. User Profile Cannot Be Loaded > All documents and downloads were deleted


    I highly suspect this was due to me installing Respondus Lockdown Browser for an exam earlier today. I was having issues with it and had to Ctrl + Alt + Del in order to restart my laptop because it froze. I got back on without issue after that, but I noticed when trying to shut it down there wasn't an option, only to lock. So I went to the lockscreen and shut it down that way. When I turned my laptop back on about 30 minutes ago, I was met with "User Profile Cannot Be Loaded." I tried a few different times then restarted. When I got back in, everything was screwed up. I still had my installed

    :)
     
    HannahMarkin, Feb 27, 2025
    #1
  2. v444 Win User

    script to delete users profile

    A1- i guess local. (please check the attachment,i'm following those steps to do it, if it helps you to figure out if it's on PC or local)
    A2- no i don't need logs.

    Full user delete.docx
     
  3. The User Profile Service service failed the sign-in. User profile cannot be loaded.

    Hello,

    When attempting to login to my computer, I get the following message:

    "The User Profile Service service failed the sign-in.

    User profile cannot be loaded."

    I referred to this Help article,You receive a "The User Profile Service failed the logon” error
    message,


    but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

    Any suggestions?

    Thanks,
     
    Gerald Matthews, Feb 27, 2025
    #3
  4. ElsaAy Win User

    User Profile Cannot Be Loaded > All documents and downloads were deleted

    User Profile Service service failed the logon. User profile cannot be loaded

    After the windows 7 update of KB04490628 on 3/19/2019, the system errors when trying to log on to the pc account with the message user profile service: service failed the logon. User profile cannot be loaded.

    I have logged into an alternate administrator account on the PC that was not corrupted and tried to uninstall the 3/19/2019 windows update but it will not allow that update to be uninstalled.

    What steps can I take to correct the issue with the account. Everything on the PC is under the corrupt account. I have gone in and backed up onto a flash drive all of the pictures and documents, etc under the failing account using
    the administrative ID but would really like to correct the user account. I saw a similar issue listed under Vista but several non-vista users indicated the steps there did not fix their problem.
     
    ElsaAy, Feb 27, 2025
    #4
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User Profile Cannot Be Loaded > All documents and downloads were deleted

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