Windows 10: USB Not Recognized - Printer Not Connected

Been over and over this.I start HP printer installer app for HP Officejet All In One 5255Win 10 keeps flashing a 'USB Device Not Recognized' and HP Setup keeps saying 'Printer Not Connected' after I specify USB connection.I have already 'Stopped' Win Sys 32 PRINTER, Spooler.Everything tried. Unplugged power and USB, wait for prompts, still 'Printer Not Connected.'NOTHING WORKS!!!

:)

 

usb device not recognized (malfunction) - Printer

Hope somebody can help a non-techy here.
I have a canon IX4000 printer, and had been using it without problem. The next day (having touched nothing), I got a USB device not recognized warning, and that it has a malfunction (this is under Windows XP).

I've tried the following:
- deinstalling all USB drivers under device manager
- system restore to several days prior, when I knew the printer was working
- trying a different USB lead (tested the lead on another device, so know it works)
- plugged lead into every other available USB port on the computer (front and back).
- tried plugging it into another computer (comes up with the same malfunction warning)
- deinstalled the printer drivers, downloaded and reinstalled them.

Nothing I've tried works. I know the printer functions as I can start it up under service mode and print off test pages without problems, but my computer just won't have it. Could it be a hardware failure, and if not is there anything else I can try that isn't listed above?

Really grateful to anyone who can reply. *Smile

 

Printer not connected

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as the printer is not working connected to your PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the Printer?
  
• Did you try connecting the printer on a different USB port or a different PC?
  
• What was the KB number of the update installed, prior to this issue?
  
• Do you see any yellow exclamation mark in Printer device under Device Manager?

Meanwhile, we would suggest you to perform these steps from this article:

Fix printer connection and printing problems in Windows 10



Also refer the methods as suggested in this article (exclude
method 1 & 2): Error:
“USB Device not recognized” when you try to access a USB external hard drive.



Let us know how it goes.



Aditya Roy

Microsoft Community – Moderator

 

usb not recognized

today my windows 10 stopped recognizing external usb attachment thumb drives. My usb connected keyboard and printer are fine. No usb ports show up in my listings