Windows 10: USB-C Speaker recognized as a keyboard

I have a Soundcore Motion+ speaker. When I connect it to my Windows 10 laptop via USB-C cable it is recognized as a keyboard with the name QCC3031.I tried to uninstall it a lot of times but it always recognizes it as a keyboard. There are no specific drivers for the speaker it doesn't need any I guess

:)

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

USB sound/midi device not recognized

I have a Technics PR804 keyboard attached to my Windows 10 laptop through USB. I've installed the drivers that came with my keyboard by entering compatibility mode to Windows ME, but the device manager won't recognize the hardware when it's turned on and
plugged into my laptop. I've seen instructions online indicating that device manager should identify the keyboard as a sound device, and that I should be able to choose folder location for correct driver, but can't complete this step as device manager does
not list the keyboard as an available device.

Any suggestions?

 

USB Speaker-System not recognized by Windows

Hi AxlRoseAT,

Thank you for posting your question in the Microsoft Community Forums.

Appreciate your efforts to work on this issue.

1. Is the issue specific to this hardware device?
   
2. Does the PC recognize other USB devices on this PC?
   

I can understand the situation must be difficult for you when the USB device doesn't work as it should.

However, let us follow these methods and check if that helps.

Method A: Plug in the device to an USB 3.0 port (Blue Plug) to check if that helps. If need be then you can also connect the device to an USB 2.0 port (Black Plug) to check if that helps.

Method B: To update Windows manually, follow these steps:

Select the Start button, and then go to Settings > Update & Security
> Windows Update, and select Check for updates. Once the updates are installed, remember to restart the computer.

Method C: To ensure that the USB device is recognized on the PC, you may want to reinstall the USB controllers:

1. Select Start, then type Device Manager in the Search box, and then select Device Manager.
   
2. Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. Repeat for each device.
   
3. Once complete, restart your computer. Your USB controllers will automatically install.
   

As you have reinstalled the audio drivers, you may want to reinstall the specific audio software for that device and check if that helps.

Method D: Further, suggest you to refer to this article to check if that helps with the USB problems in Windows:

https://support.microsoft.com/en-us/help/17614/windows-10-automatically-diagnose-and-fix-windows-usb-problems

Hope this helps and let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator