Windows 10: USB-C headphones not working anymore

My usb-c headphones don't work anymore, they used to work perfectly but now they are detected without any problem the volume buttons work fine, but the sound doesn't work it does not stop on the speakers.EDIT: they also work just fine on my phone and my other laptop.

:)

 

USB-C type headphones not working

Hi,

Thank you for writing to Microsoft Community Forums.

This error of Screen flashing/flickering on Windows 10 is usually due to incompatible drivers. The incompatible app, programs or display driver causes the screen to flicker every time when you do your work.

Please help me with the below questions.

1. Have you tried connecting the head phones on different USB ports and different computer?
   
2. Have you tried connecting the different head phones on a same device?
   
3. What is the make and model of the computer?
   

However, you may try the below suggested steps.

Method 1: Make headset as default device

1. Click on Start, type in Control Panel.
   
2. Click on Sound, and select Recording tab.
   
3. Select your headset as the default device and click on
   OK.
   

Method 2: Run the Audio troubleshooter

1. Click on Start button and then click on Settings icon.
2. In Settings click on Updates & Security.
3. Click on Troubleshoot from the left pane and then click on
   Playing Audio and Run the Troubleshooter option in the right pane.
4. Follow the on screen instructions as the Audio Troubleshooter tries to diagnose and fix sound problems on your computer.

Method 3: Update Audio drivers

1. Click on Start, type in ‘Device manager’.
   
2. Under Sound, Video and game controllers, select your sound card.
   
3. Click on the Sound card and select driver tab and click on Update driver.
   

If the steps didn’t work, try uninstalling your audio driver:

1. Open Device Manager, right-click (or tap and hold) the audio driver, and select Uninstall.
   
2. Restart your device and Windows will attempt to reinstall the driver.
   

If windows doesn’t find a new driver, look for the one on the device manufacturer’s website.

You may also refer the article Fix USB-C problems, for more troubleshooting
steps.

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

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