Windows 10: USB bluetooth adapter not working

I am using a Lenovo thinkpad x131e, running windows 10.I bought a tp-link archer T2UB AC600 nano wi-fi & bluetooth 4.2 USB adapter to fix my connectivity issues. The wifi works again, but the bluetooth doesn't. I installed the drivers for the adapter without issues but the bluetooth driver doesn't appear in the device manager. I clicked view>show hidden items but I still can't see it.I also checked the bluetooth section in the services window windows key + R => services.msc and everything seems fine. Is there a way to fix this?I have attached screenshots for the device manager blue

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Promate Bluetooth™ 4.0 USB Adapter !

Hello Everyone

I have just bought the above mentioned bluetooth adapter but unfortunately cant manage to connect my bluetooth headset with it (does not find the device in pairing mode, keeps searching)! I have downloaded and installed the latest driver for this device from the promate website. Any suggestions?

OS - Win7 64 bit

 

Bluetooth USB adapter recommendation

Ed, I think your very logical initial steps have already proven that the problem is a USB port problem and not a Bluetooth adapter problem. I have never had to investigate a USB port problem but I think I have seen other USB threads in which guidance was given. I'd be limited to - checking for any warnings in Device manager or any devices being shown in an 'Other devices' section [which is a euphemism for no operative driver installed], and - reinstalling the existing Device mgr, Universal Serial Bus controllers section drivers & the Bluetooth section, {Bluetooth device name} driver. Best of luck, Denis

 

Bluetooth USB adapter recommendation

Thanks Denis for your input...I remembered I had another Bluetooth USB Adapter so I tried that. That adapter worked perfectly with the controller. I put the original adapter back in. It worked a lot better than yesterday but not as good as the other Bluetooth USB Adapter. I then saw your post. The computer is almost 5 years old now. I try to check the Device Manager every month or two. I can't even remember the last time I saw a problem there. However, you were right. There was a error there. The error was something like "USB Device not recognized". I found the solution was to first figure out what was causing the error. I then remembered I had bought a new Logitech C920s Pro webcam a couple months ago. I unplugged it and plugged it back in. The error in the Device Manager was now gone. I am still not 100% sure if the problem is completely fixed. I will have to watch things for a few more weeks to make sure.