Windows 10: USB 5.0 Bluetooth Adapter Not Working

I'm having trouble with a Bluetooth long range adapter. When I plug it in I get the following error in Device Manager:This device is not working properly because Windows cannot load the drivers required for this device. Code 31 {Operation Failed} The requested operation was unsuccessful.In order to get it to work I have to uninstall my onboard Bluetooth adapter. Likewise, if I plug in the USB adapter before booting the computer it works but the onboard adapter shows the same warning and error little yellow exclamation triangle and it won't work. I have to unplug or uninstall the USB adapt

:)

 

windows 10-v1709 asks for PIN with Bluetooth v2-0 usb adapter

the pin box was same as at top of another of your support queries I googled.

I found that I got round this step ( after I paired with a windows8-0 32bit tablet with bluetooth 4-0 which may have no relevance ) by swapping my isynergy bluetooth 2-0 usb adapter for a Belkin Bluetooth 2-1 usb adapter. The difference being that no PIN
box popped up when pairing and afterwards xb1controller showed up in device manager within the bluetooth tab.

Maybe you could test Bluetooth versions or brands of bluetooth usb adapter. Others probably need to know what the caveats are with a particular adapter, e.g. would my game controller work more smoothly with a BT4.0 adapter or can I use 2 gamepads with BT2-1
?

 

Promate Bluetooth™ 4.0 USB Adapter !

Hello Everyone

I have just bought the above mentioned bluetooth adapter but unfortunately cant manage to connect my bluetooth headset with it (does not find the device in pairing mode, keeps searching)! I have downloaded and installed the latest driver for this device from the promate website. Any suggestions?

OS - Win7 64 bit

 

Bluetooth USB adapter recommendation

Thanks Denis for your input...I remembered I had another Bluetooth USB Adapter so I tried that. That adapter worked perfectly with the controller. I put the original adapter back in. It worked a lot better than yesterday but not as good as the other Bluetooth USB Adapter. I then saw your post.

The computer is almost 5 years old now. I try to check the Device Manager every month or two. I can't even remember the last time I saw a problem there. However, you were right. There was a error there. The error was something like "USB Device not recognized". I found the solution was to first figure out what was causing the error. I then remembered I had bought a new Logitech C920s Pro webcam a couple months ago. I unplugged it and plugged it back in. The error in the Device Manager was now gone.

I am still not 100% sure if the problem is completely fixed. I will have to watch things for a few more weeks to make sure.