Windows 10: Urgent: HP Laptop Issues After Motherboard & SSD Replacement – Audio, Blue Screen WHEA, and...

Subject: Urgent: Multiple Issues After Motherboard & SSD Replacement HP Laptop Dear Microsoft/HP Support Team, I recently replaced the motherboard and SSD in my HP laptop. After reinstalling Windows, I have been experiencing multiple issues that I need urgent assistance with. Below is a detailed breakdown of the problems and the troubleshooting steps I have already attempted. 1. Audio Driver Issue Intel DSP/Speaker Not Working Problem: My laptop’s audio is not functioning correctly, and Intel DSP driver issues appear in Device Manager. Steps Taken: Uninstalled and reinstalled the

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Laptop replacement screen issue

Hi. My friend dropped his laptop and cracked the screen so I ordered him a replacement screen. I've replaced many laptop screens without a single issue until now. I'm starting to think I possibly received the wrong replacement screen for his laptop and wanted to check with you guys and get some input. The video screen cable (part number DC020012110) doesn't want to lock into the video connector on the replacement screen like it does on the broken screen. Then I looked and I noticed a difference with the broken screen and the replacement screen I ordered. The broken one is absent a chip (not sure what to call it) that the replacement screen has. I took some pictures which you can see below showing the difference between these two screens. Is this the issue why I get light, but no picture with the replacement screen and why the cable doesn't like to fit the video connector as easy as it did on the broken screen? The video cable hooks up to the broken screens video connector with no issues and I get a picture except of course the screen is so cracked it's unusable. When I try to hook up this replacement screen I get white light and that's it. Like I said I'm thinking I was sent a wrong screen perhaps? Below are the pictures and hopefully by looking at them you can see the difference between them and understand what I'm saying. I have also included information on the make and model of the laptop and also information I got from the back of the broken screen. I want to note that the broken screen says "LTN160AT06-U01" and the replacement just says "LTN160AT06" despite this description listing it as U01...

http://tinyurl.com/q7zgclt


Help is greatly appreciated! Thank you!!!


Toshiba Satellite A665-S6050


Samsung screen data...

Samsung 1024; LTN160AT06-U01; 6VAE20604Q; USP6639598/USP5280371

LJ96-04832B; LTN160AT06-HO1; D206 18LSYHG1M 1B84

K000094150 WKA30T

NASA30112499 AC60000KW70

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue screen whea uncorectable error

All I can suggest is that you start the diagnostic tests for hardware errors.



STOP 0x124 Troubleshooting [/i] Read carefully before proceeding.



Warning

If you're overclocking your system, revert back to stock clocks now.





Note Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




ONE [/i] CPU TEST
*Arrow Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.




TWO [/i] RAM TEST
*Arrow Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.




THREE [/i] HDD TEST
*Arrow Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

FOUR [/i] GPU TEST
*Arrow Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.