Windows 10: Updated Windows 11, got black screen, laptop won't turn on

Discus and support Updated Windows 11, got black screen, laptop won't turn on in Windows 10 Software and Apps to solve the problem; I had to restore my computer to before the last update, after having problem with the machine. I should have just left it there lesson learned, but I... Discussion in 'Windows 10 Software and Apps' started by angelpie99, Oct 27, 2024.

  1. Updated Windows 11, got black screen, laptop won't turn on


    I had to restore my computer to before the last update, after having problem with the machine. I should have just left it there lesson learned, but I decided to update it. It only gave me one option, update 2410. After it installed, a popup asked me if I wanted secure boot. I unchecked the box and continued. My screen went black, but the computer was still on. I turned it off to try to reboot it, but it won't even turn on now. I can't find my repair boot disk. My windows 10 machine doesn't qualify for Windows 11, so I can't make one. Anyway, it won't turn on, so a boot disk won't do any good

    :)
     
    angelpie99, Oct 27, 2024
    #1
  2. Dyan Rey Win User

    Laptop went black and won;t reboot

    Hi Andree,

    Hardware and software conflict is one of the possible reasons why you're experiencing black screen. Sometimes, it is also because of hardware failure. To get this issue fixed, we suggest that you
    boot into Safe Mode by following these steps:

    • Turn off your computer 3 times while booting. Windows should automatically boot to the Recovery Environment after 3 unsuccessful attempts in a row.
    • Once you are within the Recovery Environment, select Troubleshoot, and then
      Advanced options, then Startup Settings, and
      Restart
      . When it restarts, you should see a number of options. Press 5 or F5 for
      Safe Mode with Networking.
    Once your computer is in Safe Mode, please follow the workaround provided on this
    link. Simply select the similar case that you're experiencing to show the troubleshooting steps.

    Let us know how it works.
     
    Dyan Rey, Oct 27, 2024
    #2
  3. Virus-j Win User
    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Oct 27, 2024
    #3
  4. Updated Windows 11, got black screen, laptop won't turn on

    Black Screen During Driver Update Updated Windows 11, got black screen, laptop won't turn on :(

    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
     
    mrpubnoobz, Oct 27, 2024
    #4
Thema:

Updated Windows 11, got black screen, laptop won't turn on

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