Windows 10: unusual connexion to an account, but not mine

Discus and support unusual connexion to an account, but not mine in Windows 10 Gaming to solve the problem; Hello I'm getting frequent waning messages from Microsoft support *** Email address is removed for privacy *** to inform me of unusual trial to connect... Discussion in 'Windows 10 Gaming' started by jean marc josse, Jul 19, 2024.

  1. unusual connexion to an account, but not mine


    Hello I'm getting frequent waning messages from Microsoft support *** Email address is removed for privacy *** to inform me of unusual trial to connect to a microsoft account on mail ma***** Email address is removed for privacy *** exactly like that including **.I don't have any hotmail account registred.Alert messages are reveived on my personnal mail adress.When i connect to my account and look to activities I see a list of connexions trial form china, spain, brazil, all failed and of course not done by me.any clues on what's going on and how to get rid of those annoyances. ?JMps : english is not my mother

    :)
     
    jean marc josse, Jul 19, 2024
    #1
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Jul 19, 2024
    #2
  3. Microsoft account unusual sign-in activity

    Since you have checked your recent activity and confirmed that there were no unusual activities made, please provide us the following information:

    • Do you have a new phone from a different provider, or any new apps were installed that might try to sign in using your account?
    • Some apps that sign in on your behalf including email apps and social media apps tied to a Microsoft account.
    • Apps that sign in on your behalf will need to ask for permissions to do so when they are installed, and will prompt you for your Microsoft account and password.
    • Do you remember having to enter your password when you set up any Windows Phone or Windows apps?

    If you can't think of any reason why a sign in would occur
    from a different location, we strongly suggest that you reset your password and check for unusual activity on any other accounts that you might have.

    If you suspect that your account was compromised, you can do the following:

    • If apps, services, or subscriptions were purchased with this account:
    • Sign-in to account.microsoft.com
    • Click Review your purchases and make sure there were no new transactions that you didn't make or expect.
    • Click Billing info and make sure your billing info wasn't changed.
    • If you're using OneDrive to store and share files, photos, or other data:
    • Sign-in to OneDrive.live.com
    • Click Shared on the side menu
    • Review the folders and files that are being shared to make sure files are not being shared with people you don't know or that any shares you made weren't deleted.
    • If you're using an Outlook or Hotmail email account:
    • Sign-in to outlook.com
    • Click the gear-shaped Settings icon, then click Options.
    • Check the following settings and restore any that might have been lost or changed:
    • Check the deleted mail folder and Contacts lists to make sure unusual messages or contacts weren't added, sent, or deleted.
    Please post back with the result for further assistance.
     
    Kerwin Lee, Jul 19, 2024
    #3
  4. unusual connexion to an account, but not mine

    Microsoft account unusual sign-in activity

    Thank you for the reply. I have answered your questions in bold.

    But I still fail to see why any of the questions/measures apply to my situation when Microsoft's "Review recent activity" log shows no "unusual sign-in activity" whatsoever. There are approximately 20 sessions showing on my activity log currently, and everyone
    single one of them shows them to be: my computer, my IP address, my location, my operating system, my browser; all at times of the day when I was on my computer...

    So unless Microsoft's "Review recent activity" page is inaccurate, where on earth is the "unusual sign-in activity" and why am I getting daily emails alerting me to something, that according to Microsoft's "recent activity" log, does not exist?

    Thanks for your continued help/efforts,

    SR

    03/03/17: Update: and, FTR, I got the email again last night, 8 days in a row now. And once again, there is no "unusual sign-in activity" showing in my "recent activity" whatsoever.

     
    Stever-eno, Jul 19, 2024
    #4
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unusual connexion to an account, but not mine

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