Windows 10: Unreal Engine games keep crashing - Serialization error

Discus and support Unreal Engine games keep crashing - Serialization error in Windows 10 Gaming to solve the problem; I keep getting these kind of crashes when launching any UE games...can anyone help..Methods tried:- Reinstall windows 11+10- Ram health check- Tried 2... Discussion in 'Windows 10 Gaming' started by OmerBG, Apr 10, 2025.

  1. OmerBG Win User

    Unreal Engine games keep crashing - Serialization error


    I keep getting these kind of crashes when launching any UE games...can anyone help..Methods tried:- Reinstall windows 11+10- Ram health check- Tried 2 different Rams- Updated every driver i possibly can think ofFatal error!Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x00000290fb2a80000x00007ffb531b174e VCRUNTIME140.dll!UnknownFunction []0x00007ff6e227e59b TOTClient-Win64-Shipping.exe!FAsyncArchive::Serialize [G:\jenkins-epic-live\OPP\UnrealEngine4\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading.cpp:8024]0x00007ff6e25fc87c TOTClient-Win64-Shipping.exe!

    :)
     
    OmerBG, Apr 10, 2025
    #1

  2. kernell32/ntdll error playing Unreal Engine games

    Hi - thank you for responding.

    I'm not sure what you mean. I don't exactly have unreal engine installed (I don't think).... I'm simply playing games built with Unreal Engine. I looked in my C drive and there was no C:/buildWork directory. Any other suggestions?
     
    Isaac Piegat, Apr 10, 2025
    #2
  3. Unreal Engine game crash with kernel32 and ntdll crash message

    Unreal Engine game crash with kernel32 and ntdll crash message have updated drivers and checked for corrupt files nothing has helped so far

    the error message is as follows:


    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffffffffffff



    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    Remnant2_Win64_Shipping

    kernel32

    ntdll
     
    Cyber_Xeon, Apr 10, 2025
    #3
  4. Unreal Engine games keep crashing - Serialization error

    23h2 Crashes unreal engine games with “UE4 game has crashed and will be closed! Fatal error!”

    Ever since the February 23H2 update, my Unreal Games crash as well. I play Dead By Daylight and it would say that Unreal had an exception and caused a crash. I tried on Xbox game pass and it did the same thing. Unreal Fatal Error. Game will be closed. I just reverted back to the 2H22 update and no problems since (other than having to wait for my dead by daylight ban of 48 hours since it was causing me to DC so many times). I created a restore point and called it SAFE WINDOWS and am considering updating to the the January update at the most just to see if it was that particular update. The known issues & resolved issues do not mention anything in regards to Unreal. So I am not sure if they are aware of it. But that was my fix for now. I have disabled updates for 5 weeks (the max apparently).

    I had done the same troubleshooting steps as well (doing a clean install of windows, doing a clean install of my graphics card software, drivers, etc) nothing solved the issue until I reverted back to the 22H2 version via the Microsoft Update Catalog.
     
    Alyx Portillo, Apr 10, 2025
    #4
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Unreal Engine games keep crashing - Serialization error

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