Windows 10: Unable to set up family account

Hi , I need help setting up family accounts and setting up parental controls.You can call me 301 401 5195My email id is : *** Email address is removed for privacy ***

:)

 

Family Settings - Unable to download apps & Games

My Family account has already been set up (www.windowsphone.com/family) and he is listed as a Family Member and I have allowed that he can access 'free & paid apps'.

My Son is still unable to download apps.

The wiki is not useful as all the steps were completed prior to me posting the question.

 

How to delete an adult account in the Family Settings.

Hi,

To resolve your issue, we suggest that you follow the steps below:

• As an adult in the family account, sign in with your Microsoft account.
• Under Your family, click
  Remove.
  
• Click the child account you want to remove, and click Remove.
• You will get an email confirmation once the child has been removed from the family.

Note: If you removed a Child account, it will be tagged as an "Orphaned account" and you will need to attach another "Parent account".

Regards.

 

Bypass Family Settings by conversion to Local Account


What you describe should be impossible. To test this I just now created a child account on my PC and signing in to it tried to change it to either an admin account or a local account. Could not do that.

The only way your son can change his account to a local account and "remove" it from Family, or create a new account is to have access to an admin account on that same PC (your account), or alternatively access to your admin MS account's Family settings online. For that he needs both your MS account username and password. It means that if you protect your own personal admin account (MS account) with a strong password and especially the Two-Step Verification, he has no way to access that account and he should not be able / is not able to change your Family settings or his account status.