Windows 10: Unable to reset windows 10 user password

Discus and support Unable to reset windows 10 user password in User Accounts and Family Safety to solve the problem; I am not locked out of windows. I log in using the PIN number but have no idea what the password is for the username. Windows 10 version 1909 The... Discussion in 'User Accounts and Family Safety' started by Tomlaw, Sep 5, 2020.

  1. Tomlaw Win User

    Unable to reset windows 10 user password


    I am not locked out of windows. I log in using the PIN number but have no idea what the password is for the username.

    Windows 10 version 1909

    The windows 10 reset password option provided on screen requires a usb recovery, I don't have that. Maybe I did years ago but only heaven know where it is now.

    Tried a couple different methods of resetting the user password (a hacking method and a password recovery utility script), however they fail with "System Error 8646 / The system is not authorized for the specified account....." Meaning it is not a local account and I need to reset it using the Microsoft account.

    I log into microsoft.com but can't find where or how to change the password to the windows user login.

    I see the option to change my microsoft.com login password but I don't see how that will help anything.

    Already tried logging in to Windows 10 with windows username and the microsoft.com login password. That also fails as expected since I would never have set my windows password to be the same as my microsoft.com password.

    How do I reset my windows password using the microsoft account?

    Thanks,
    Tom

    :)
     
    Tomlaw, Sep 5, 2020
    #1
  2. P4-630 Win User

    How to reset Windwos 8 Password?

    http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

    • If you've forgotten your Windows password, there are several ways to retrieve or reset it:
      • If your PC is on a domain, your system administrator must reset your password.
      • If you're using a Microsoft account, you can reset your password online. ...
      • If you're using a local account, use your password hint as a reminder.
     
    P4-630, Sep 5, 2020
    #2
  3. Namslas90 Win User
    admin password?

    You can reset the Admin Password using Windows XP repair; See Here for step by step.

    *Toast :toast:
     
    Namslas90, Sep 5, 2020
    #3
  4. A. User Win User

    Unable to reset windows 10 user password

    Unable to reset Microsoft Password

    Hi,



    Thank you for posting your concern on Microsoft Community Forums.



    I understand how difficult it is when you are not able to reset your Microsoft Account Password as expected. To get clarity of this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the
    questions below.

    1. Are you trying to reset the password to your computer or your email?
    2. Do you currently have access to your Microsoft Account, when you try to login using a browser?

    If you have trouble resetting the Microsoft Account password, and you are unable to sign in to your account, then you can Recover your Microsoft Account, follow this article on

    Recover your Microsoft account
    by submitting an Account Recovery form. You will also be able to find the link to
    live Chat support for issues concerning Microsoft Account at the bottom of the page.



    If you are unable to access your Windows Local Account password, then you can check resetting your Windows 10 local account password, follow this article on

    Reset your Windows 10 local account password
    , check if that helps.



    Please help us with the screenshot of the page in the application, where you are seeing the wrong information. Follow the steps mentioned in the

    screenshot
    posted by Shawn ‘Cmdr’ Keene on Oct 2, 2015 to post the screenshot. I suggest you to
    not to add any personally identifiable information(PII), when you send the screenshot.



    We await your response.





    Regards,
     
    A. User, Sep 5, 2020
    #4
Thema:

Unable to reset windows 10 user password

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