Windows 10: Unable to Repair on Restart

Problem: Computer enters into an automatic repair mode when started, receive a blue screen error saying "Your PC did not start correctly" I am able to enter an advanced options mode. If I restart, the computer receives another bluescreen "your device ran into a problem and needs to be restarted. We'll restart for you." The computer then attempts to restart, but my monitor never recieves a signal again though the computer stays on?. If I turn it off the whole process starts over.Start of problem: my computer was turned off manually last night while running chrome and a game. Improper shutdo

:)

 

Unable to restart laptop

Norton Utilities installed for several months.

Runs daily.

Suggested repair disk.

Ran disk repair.

States unable to complete automatic repair.

Suggested restart computer.

Ran reboot but laptop will not restart. States "stop code" error. Stop code: CRITICAL_PROCESS_DIED

Does anyone know how to restart my laptop?

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Unable to automatic Repair, unable to restart

Hi Wincyy,



Thank you for posting on Microsoft Community.

We also thank you for your interest in Windows 10.



What is the make and model of your computer?

Were all the updates installed successfully prior to upgrading Windows 10?

Which version of Windows was installed prior to Windows 10?



Try Downloading and Installing Windows 10 from the link below, and perform
Automatic repair procedure from the steps provided below and check if the issue is resolved.



Download and Install Windows 10:

http://www.microsoft.com/en-us/software-download/windows10



Steps to perform Automatic repair:



Step 1: When your computer starts, wait for the manufacturer logo to check the option for boot menu, it will usually be
F12.

Step 2: The boot menu key might differ with each manufacturer. If you are unable to find the boot menu key, you may refer the user manual.

Step 3: Restart the computer, when the manufacturer's logo is displayed, keep pressing the
Boot menu option key to enter the boot menu and change the boot option to
CD\DVD ROM.

Step 4: After you boot your computer using Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

Step 5: Select the correct time and
Keyboard type.

Step 6: Click Repair your computer in the lower left corner

Step 7: Click on Troubleshooting, advanced option and then click
Automatic repair.



Hope this helps!



Get back to us if you have queries regarding Windows, we will be happy to help you.

Thank you,

Microsoft Community.