Windows 10: unable to complete verification process to unblock a hotmail account.

Hello. I received a msg from Microsoft when I tried to open my mail app saying it was locked due to suspicious activity. I can no longer access my backup email account, so I have completed the verification process ...several times.The first time, I received an email within 10 mins saying I had provided insufficient information, and to try again.I completed the process again with more information on 2 separate days, but I am not getting any follow up email to complete unblocking the account. It has been 3 days since I last completed the verification screens.I have checked my junk mail folder

:)

 

Forum users with Hotmail/Outlook/Exchange account

The two-step verification emails show up in my inbox but I added a rule to mark the domain name safe a long time ago (verified that "techpowerup.com" is still in the safe sender list).

 

Dealing with Spam

I already have a Gmail account, but Ive had my hotmail account for years and theres a lot of other accounts that are registered to that email. I guess I will try hotmail/MSN support and see what they say as no one has come up with any solutions in this thread

 

Hotmail accounts posted online

Thousands of Hotmail passwords have been hacked and posted online, according to reports.

See this arcticle for more details:

BBC NEWS | Technology | Phishing attack targets Hotmail

I suggest that you change your password if you use any "Live" accounts.