Windows 10: Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

Discus and support Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder in AntiVirus, Firewalls and System Security to solve the problem; Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation... Discussion in 'AntiVirus, Firewalls and System Security' started by C Kaz, Oct 15, 2023.

  1. C Kaz Win User

    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder


    Hi all, I had Windows Defender pick up a Trojan from a file I downloaded, which I quarantined. However Defender now tells me 'Remediation Incomplete'"Detected: Trojan:Script/Wacatac.H!mlStatus: FailedThis threat or app might not be completely remediated."There are no further actions or options available - last time this happened I had the option to delete the file direct from the Windows Security window.I assume this means it was not able to successfully quarantine or delete the file but the file has been removed from my Downloads folder and doesn't show up in any explorer search of either Do

    :)
     
    C Kaz, Oct 15, 2023
    #1
  2. steelsage Win User

    Format drive mms when trying to access folder

    HP Pavilion dv7 trying to access Western Digital 2Tb external
    some (more all the time) folders generate a mssg telling to reformat the drive before it can be read correctly. running a 'dir' command through the dos promt shows that the files are still there but windows will not access the folder.

    virus scan by norton gave no result other than having to take my keygens back out of quarantine.

    the drive has not been dropped/knocked/beaten (yet) or otherwise physically harmed.

    files contained on the drive are music, movie, pdf and ms office products either generated by myself or obtained from P2P networks. if it wasn't mine it was virus scanned, no exceptions.

    the same folders are inaccessible on different computers.

    so this is me throwing my problems out there for help...
    Thank you in advance ~ Chris
     
    steelsage, Oct 15, 2023
    #2
  3. Frogger Win User
    ?? How do I PW protect Folders in windows

    hmmm?
    Sharing files and folders overview You can share the files and folders stored on your computer, on a network, and on the Web. The method you choose depends on whom you want to share files with, and what computer they will use to access the files.

    When you share files or folders, they are not as protected as they are when you do not share them. People with access to your computer or your network might be able to read, copy, or change files that are in a shared folder. You should always be aware that the files and folders that you share are available to other people and be sure to monitor your shared files and folders on a regular basis.

    Important

    If your computer is not joined to a domain, you can use the Network Setup Wizard to automatically turn file and printer sharing on or off. To start the Network Setup Wizard, click Start, click Control Panel, click Network and Internet Connections, and then click Network Setup Wizard.
    If you both use the same computer

    You can put the files you want to share in the Shared Documents folder. Files stored in the Shared Documents folder or its subfolders are always available to other users on your computer.

    Step-by-step procedure
    Note

    If you are connected to a network domain, the Shared Documents, Shared Pictures, and Shared Music folders are not available.
    If both computers are on the same network

    You can share a folder or drive on your computer with others on the network. You can also control whether the files in the shared folder can be modified by other users.

    If your computer is connected to a network domain, use this procedure:

    Step-by-step procedure
    If your computer is connected to a workgroup, use this procedure:

    Step-by-step procedure
    Note

    If you are connected to a network domain, you will need to set the Access control for the folder or drive after sharing it. For more information, go to To set, view, change, or remove file and folder permissions.
    If you want to share your files online

    You can publish pictures and documents on the Web using the Web Publishing Wizard. The files will be stored in a private, online folder that you manage.

    Step-by-step procedure

    If you don't want others to access your files

    You can prevent other users from accessing your folders and the files they contain. When your computer is connected to a domain, this is called setting permissions for your file or folder. When your computer is connected to a workgroup, this is called making your folders private.

    If your computer is connected to a network domain, use this procedure:

    Step-by-step procedure
    If your computer is connected to a workgroup, use this procedure:

    Step-by-step procedure

    'HELP' it can be your friend *Smile Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder :)
     
    Frogger, Oct 15, 2023
    #3
  4. DaveM121 Win User

    Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

    How do I delete items quarantined by Windows Defender?

    Hi A S Hamid,

    I am Dave, I will help you with this.

    Open File Explorer, then on the View menu at the top, temporarily turn on 'Hidden Items'.

    Go to this folder and delete the contents of the quarantine folder:

    C:\ProgramData\Microsoft\Windows Defender\Quarantine

    Go to this folder and delete the contents of the Service folder.

    C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service

    That's it, that will remove the quarantined items and their entry from the list in Defender.
     
    DaveM121, Oct 15, 2023
    #4
Thema:

Unable to access 'Quarantine' or 'Scans' folder in Windows Defender Folder

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