Windows 10: Unable to access mapped drives via ethernet, but is able to via wifi

One of my users is unable to access her mapped drives via ethernet. But when she switched to wifi, somehow she is able to access them. Anyone encounter this issue before?

:)

 

I cant access to my wifi router

Wifi router

Hello marcosamerio..
If you are unable to connect access your wifi router then there must be some problem with connection. I think the following step scan help you to connect it properly to wireless router.

Connect your computer to the wireless router. Although you can access the router wirelessly, it is better to use an Ethernet cable to directly connect to your router so that you can securely adjust router settings. Plug the Ethernet cable into the appropriate Ethernet jack on your computer. Plug the other end of the cable into any one of the open Ethernet ports on the back of your wireless router.

2. Open a Web browser. In the URL address field, enter the IP address for your wireless router. This information should be contained in your router’s manual. If you cannot find it, enter “198.168.1.1” as the address. This is usually the default IP address for most routers.


3. Enter the username and password for your router. This should also be supplied in the router’s manual. If you don’t have this information, go to the RouterPasswords website and find the brand and model of your router. This site lists the default login information for most wireless routers.

4. You should now be able to see your wireless router settings. You can configure your network ports, as well as SSID (wireless network name) and passwords.

 

Unable to map NAS drive

I have a NAS drive (WD My Cloud Mirror) that was originally set up and mapped to an older laptop of mine. I have not used this NAS drive in a while. I recently dusted off the drive and tried to connect it to my new laptop when I ran into difficulties.

The NAS drive is directly connected via ethernet cable to my laptop.

Laptop is running Windows 10 Enterprise 1809.

Laptop's IP address on the ethernet card is set to 192.168.1.1

I was able to retrieve the IP address of the WD NAS drive by using the arp command and it's set to 192.168.1.2

I have forgotten the name of the root share folder on the NAS drive.

The problem:

I am unable to map the NAS drive to my laptop. When I try to click on Network in Windows Explorer OR use the Map Network Drive option, I get a "Network Discovery is turned off" error.

To enable Network Discovery, I turned on / enabled all of the below

1. In Advanced Network Sharing, network discovery is turned on for Private, Public, Domain and All Networks

2. DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host sevices are running

3. Network Discovery is checked in Windows Defender

4. Ran the following command as administrator netsh advfirewall firewall set rule group=”Network Discovery” new enable=Yes

In spite of this I get the "Network Discovery is turned off' error.

I am able to ping 192.168.1.2 in the command prompt and get a response.

Any suggestions on how to fix the error OR another way to access the NAS drive would be highly appreciated.

Thanks,

Adi.

 

I cant access to my wifi router

You have replied twice with no reply from OP and no discernable reason.
Reporting for spam.