Windows 10: Two finger scroll disabled & no touchpad settings

Hi All,My touchpad Dell Inspiron 7359, Windows 10 has suddenly started malfunctioning and I suspect it is because a Windows update erased the driver. I can no longer do two finger scroll and the pointer speed is slow. When I try to find the touchpad settings, the tab does not appear. Under "Settings --> Touchpad," I get minimal options that do not include two-finger scroll. Under "Mouse settings," the last tab to the right is "Hardware." There is no "Settings" tab.Under "Device Manager" I can click on the arrow for "Mice and other pointing devices," but the only thing that appears there i

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Touchpad 2 finger scrolling not working.

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on Windows 10.

Before we proceed I would like you to answer the following question:

• Do you receive any error message?
• Have you enabled two finger scrolling?

I suggest you to follow the methods below:

Method 1:

I suggest you to enable two finger scrolling and check. Please follow the steps below:

1. Press or tap “Windows key + X”, click on "Control Panel." Navigate to "Mouse," under "Hardware and sound".

2. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer.

3. Select "Properties," "Settings," "Advanced".

4. Click the box next to "Enable scrolling" if this option is available.

5. Click the arrow to the right of "Scrolling" to open the scrolling list and select two-finger scrolling to access the specific features.

6. Click to enable for two-finger scrolling feature, then select "Adjust scrolling region" or the similar option, if available.

7. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily.

8. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed.

9. Restart your computer if prompted. Your scrolling feature should be enabled.

If the issue persists,

Method 2:

I suggest you to uninstall and reinstall the touchpad driver and check.

Refer the steps below to uninstall device driver:

• Click Start, type Device Manager in the Start search box and hit ENTER.
• Locate Keyboard Driver and expand the same.
• Right-click on touchpad driver and click on Uninstall button to uninstall the driver associated with the device.
• Restart the computer and check if the issue persists.

Also, download and install the latest touchpad drivers from the manufacturer website .

Please refer the article below:

http://www.dell.com/support/home/us/en/19/product-support/product/xps-15z/drivers


If driver for Windows 10 is not available then I suggest you
to install the driver in compatibility mode.

Follow the steps below to install the drivers in compatibility with Windows 10.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please get back to us with updated status. We will be happy to assist you further.

 

Synaptics touchpad V1.2 - no option for one-finger scrolling?


Hello,

I recently bought a Lenovo Y700 running W10. I am trying to get it set up the way I like and cannot find an option to use one-finger scrolling with my touchpad (two-finger scrolling is an option and works just fine).

I am updated to driver 19.0.19.1, but for some reason when I go to Mouse Properties it lists the driver version as 19.0.17.26. I'm not sure if this is related. Here are some screen caps of the driver discrepancy as well as the UI for the mouse, which has no option for one-finger scrolling. How do I enable this?











Thanks for any advice you can give me!

 

How to disable tap to click/enable two fingers to scroll on Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

I suggest you to follow the below steps and check if it helps.

• 
  I suggest you to check if Synaptics driver are installed to the latest version. If the Synaptics touchpad driver isn’t installed, go to the manufacturer’s website and install the latest drivers.
  

• 
  Once installed, type
  Change Mouse Settings in the search bar, change the Search filter to
  Settings to see the Mouse settings entry in search result, and then press enter key to open Mouse Properties dialog.
  
• 
  Switch to the Device Settings tab. Please note that Device Settings tab appears only if the touchpad driver is installed on your PC.
  

• 
  Under Devices, select Synaptics TouchPad and then click
  Settings to open Properties for Synaptics TouchPad.
  

• 
  On the left-side, expand
  MultiFinger Gestures, check Two-Finger Scrolling option and then click Apply button.
  

NOTE: To change the default behaviour of two-finger scrolling, select Two-Finger Scrolling option and then click the Settings icon next to it.



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran