Windows 10: True Key I accidentally deleted it. How do I get it back?'

I have a HP TouchSmart 15 upgraded to Windows 10 and I accidentally deleted my true key. How do I get it back? I thought it was part of Mcafee Security Program. What it exactly is it. Is it face recognition? Is it my Windows key, god I hope not. Please help. Im afraid to turn off my computer for fear I wont get back in. I dont use the face recognition since it didnt work half the time. I just sign in with Microsoft Code.

:)

 

Siging in using True Key Windows 10

Hi Francis,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it could be. We will look into this for you. This issue may be due to True Key being enabled on your system and True Key is by McAfee which eliminates the hassle of remembering passwords.

I would suggest you to follow steps mentioned below to uninstall True Key standalone program and check if it resolves your issue.

1. Please
   Start your PC in safe mode in Windows 10.
   
2. Sign in with Picture password.
   
3. Type appwiz.cpl in the search bar and press
   Enter.
   
4. Look for True Key or Intel Security True Key in the list of programs and right click on the same, select
   Uninstall.
   
5. If above mentioned program are not found in the list, look for
   McAfee LiveSafe.
   
6. Right click on the McAfee LiveSafe and select
   Uninstall.
   
7. Restart the computer and check.
   
8. If you are able to boot to desktop using Picture password successfully, type
   services.msc in the search bar and press Enter.
   
9. Look for Service Installer Wrapper True Key in the list of services and right click on the same and select
   Stop.
   
10. Then Navigate to C:\Programs\TrueKey and delete all files in the folder.
    

Hope it helps.

 

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Intel | Mcafee True Key software / chrome extension not working

Try below steps:

1. Clear complete 'chrome' browser history.
   
2. Now, install the latest True Key chrome extension.
   

To install, download the respective crx from
Click Here​ ​

Next, open extensions window / tab in browser then drap and drop the downloaded file on to it.

It will be installed automatically by this. You can start using True Key as usual.