Windows 10: TraceID: YUtybFsDPECTJYQx.19.69

I am trying to login to my account to download microsoft 365 app, but my account does not show my subscriptions nor does it allow me to access my office download page. I get an error that states: "Something went wrong on our end. Give it a few minutes, then try again.TraceID: YUtybFsDPECTJYQx.19.69"How can I get this fixed?

:)

 

Radio Switch Device Error Code 19

Hi Kara,

Thank you for bringing up your query on Microsoft Community.

We sincerely regret for the inconvenience caused, and appreciate the steps you have taken so far to fix this issue.

The error code 19 describes that, Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged.

Recommended resolution

• Uninstall and reinstall the driver.
• Revert to the most recent successful registry configuration.
  

Before we could reset the computer to factory settings, I suggest you to refer to the below article and perform the troubleshooting steps suggested for error code 19.

Error codes in Device Manager in Windows.

Error codes in Device Manager in Windows - Microsoft Support

Hope it helps.

Let us know the status, we are happy to assist you further.

 

HS-69 N80

I bought it last month at mobilefun.co.uk. It is listed as a Nokia Display Headset HS-69
Nokia Display Headset HS-69

 

N91 is not fit to CP-69

In your page Nokia and HMD phones support,,83227,00.html?s=N91

under Nokia cp-69 - list compatible phone - you can see the model N91.

I buy CP-69 carrying case but is not compatible with Nokia N91.

What can I do?