Windows 10: Thumbnails do not load well in File Explorer

Most files I open in File Explorer containing photos do not load thumbnails well. I can leave the file open for 10+ minutes and the thumbnails will still not pop up. This makes finding the right photos at a glance very difficult because otherwise I have to open each individual file to view it. How can I fix this issue?

:)

 

Windows Explorer crashes and thumbnails problem

Hi, I hope you can help me.
Windows Explorer is no longer showing thumbnails on files played by Windows Media Player. I've run cmd and regsvr32 shmedia.dll and regsvr32 shimgvw.dll. That seemed to solve the problem...but it created a different one. Now when I try to open a folder on an external hard drive it crashes. I read in an old 2008 post it was an avi file causing the problem and suggested the run cmd regsvr32 /u shmedia.dll. That solved the opening problem but recreated the thumbnail problem. Any help to achieve both functions would be greatly appreciated. Thank you.

 

File Explorer not showing thumbnails

Brink,

Many thanks for you reply. I have done all the steps you suggested, but no change,

When I open a folder containing photos, some open correctly but the vast majority open with thumbnails, but they very quickly get overwritten and you can not longer see the thumbnails.

Are there any more suggestions?

 

Slow thumbnail loading on SSD with Windows Explorer

Hi, FelipeGiannelli

Welcome to the Microsoft Community.



Thank you for reaching out to us regarding the slow thumbnail loading issue you're experiencing with your PNY CS900 SSD on Windows 11 Ver. 23H2. I understand how frustrating it can be to encounter performance discrepancies, especially when transitioning between different drives.

Based on your detailed description and the tests you've conducted, it appears that the slow thumbnail loading is specific to the PNY CS900 SSD when used in conjunction with Windows Explorer. While the drive performs well in other scenarios such as game loading and file transfer tests, it exhibits significantly lower reading speeds when generating thumbnails for large PNG files.

Here are some additional troubleshooting steps you can try to further diagnose and potentially resolve the issue:

1. Check Disk Health: Use disk diagnostic tools like CrystalDiskInfo or SSD utilities provided by PNY to check the health status of your SSD. Look for any signs of wear or potential issues that could affect performance.
   
2. Optimize Drive Performance: Windows includes built-in tools for optimizing drive performance. You can try running the Disk Cleanup utility to remove temporary files and unnecessary system files that might be impacting performance.
   
3. Update Graphics Drivers: Although it may seem unrelated, updating your graphics drivers can sometimes improve overall system performance, including the rendering of thumbnails in Windows Explorer.
   
4. Test with Different File Types: Try generating thumbnails for files of different formats (e.g., JPEG, BMP) to see if the issue persists with specific file types or if it's more generalized.
   

I hope these suggestions help you diagnose and resolve the slow thumbnail loading issue with your PNY CS900 SSD. Please let me know if you have any further questions or if there's anything else I can assist you with.

Best Regards

Martin | Microsoft Community Support Specialist