Windows 10: The USB ports on my laptop have failed and no solution on the internet seems to work.

I have a Dell Inspiron 15 5567 laptop which has 3 USB ports; 2 attached to the motherboard and 1 on a separate small circuit board attached by a ribbon cable there is an SD card reader also on this separate board which still works fine. All three of my USB ports failed simultaneously. I've tested a mouse and a memory stick on all three; both devices work on a different computer. I've tried the following to fix this problem: Dell SupportAssist - I've ran a hardware scan and boost performance, but neither worked. Reset BIOS to factory defaults AND updated the BIOS. I've ran a hardware diagno

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Unknown USB Device (Port Reset Failed)

As I can see you are still getting the same error ‘unknown USB device (port reset failed)’. But don’t worry, you can try the below-working solution to tackle the situation:

1. Unplug USB & Reboot Computer
   
2. Try A Different USB Port
   
3. Uninstall & Install A USB Driver Again
   
4. Change Setting Of The Power Management
   
5. Disable Quick Startup
   
6. Connect USB To Another PC.
   

To know thorough steps of these solutions, simply check out this post: [FIXED] Unknown USB Device (Port Reset Failed) Error – 7 Ways

I hope this will help you. Good luck…!

 

USB ports failed

Hi,

To fully isolate where this problem is coming from, please answer the following:

• Have you tried connecting the peripheral devices to another computer to check if they will function?
• How old is the laptop?

You can find additional things to try to fix USB port problems on this
page.

We also suggest you run the Hardware and Devices Troubleshooter
in Windows 10. Here are the steps:

• Press the Windows key on your keyboard.
• Type Troubleshooting then press Enter.
• On the left side, click View all.
• Select Hardware and Devices.
• Click Next and see if it will find any problems.

Keep us updated about the issue.

 

USB port not working

I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
Oh, I am running Windows 10 pro.