Windows 10: The Audio on this Desktop failed shortly after upgrade to the Windows 11 Operating System,...

The Audio on this Desktop failed shortly after upgrade to the Windows 11 Operating System, Why? Fixed itself and worked well yesterday, Today the problem is back.

:)

 

Desktop audio no longer functioning after upgrading to Windows 10.

Hello Jose,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will help you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you update the audio drivers before upgrading to Windows 10?
  
• 
  Did you get any error message/error code before the audio went mute?
  

You may be facing the above issue due to the non-updated or in-compatible audio drivers installed on your PC conflicting with Windows 10 operating system.



Method 1: I suggest you to
update the
audio drivers from the Device manager manually by following the steps below and check if the
issue is resolved.

• 
  Press Windows key + X keys on the keyboard and select on
  Device Manager from the options.
  
• 
  Expand Sound, video and game controller
  option.
  
• 
  Right click on the audio driver and select
  Update option.
  
• 
  Follow the on-screen instructions.
  
• 
  After the update is complete, close the window and check if the changes are effective.
  

Method 2: If the issue persists, I suggest you to download the latest compatible audio drivers for Windows 10 operating system from the device manufacturer’s website and check if the issue is resolved.



Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

How to complete an in-place upgrade of Windows 11 to fix operating system issues

Hi Community members,

Sharing a great new video from the Microsoft Support team on how to complete an in-place upgrade for Windows 11.

How to perform a Windows 11 In-place upgrade - YouTube

A Windows in-place upgrade uses Windows installation media to re-install core operating system components, leaving your personal files and programs untouched. An in-place upgrade can be a solution for some operating system issues, which might be things like the Start menu, desktop features, etc.

You can also find step by step instructions in this Community discussion: How to run In-place upgrade in Windows 11 - Microsoft Community

Give Microsoft Support a follow on Twitter or check out their YouTube channel for more tips, tricks, and support.

Thanks for reading and being a part of the Community!

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.