Windows 10: "The action can't be completed because the file is open in Shell Infrastructure Host"

Discus and support "The action can't be completed because the file is open in Shell Infrastructure Host" in Windows 10 Software and Apps to solve the problem; hi, im using my pc for the last 7 months and everything worked fine, but in the last few days when im trying to delete a file from the pc. i get the... Discussion in 'Windows 10 Software and Apps' started by YaliN123, Feb 2, 2025.

  1. YALIN123
    YaliN123 Win User

    "The action can't be completed because the file is open in Shell Infrastructure Host"


    hi, im using my pc for the last 7 months and everything worked fine, but in the last few days when im trying to delete a file from the pc. i get the message "The action can't be completed because the file is open in Shell Infrastructure Host". and when im clicking "try again", it shows the same message again, but when im restarting the pc or when i click "exit" and trying to delete the file again a few times, the problem dissapears. there is any way to solve the problem forever?btw my pc's system is windows 11.

    :)
     
    YaliN123, Feb 2, 2025
    #1
  2. DARLEEN PEN
    Darleen Pen Win User

    shell infrastructure

    Hi,

    The error "Shell Infrastructure Host has stopped working." is usually occurring to Windows devices because of some damaged system files. To further troubleshoot your concern, we suggest following these steps:

    • When "Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program." message appeared, press CTRL + ALT + DEL keys on your keyboard.
    • Choose Switch user.
    • Choose the administrator account and then sign into your computer.
    • Perform an In-place upgrade. Use this article published
      by PaulSey for the instructions.
    • Don't forget to choose the option to keep personal files and apps.

    In-place upgrade will repair all of the damaged system files on your computer. And by choosing the option Keep personal files and apps, you'll be able to retain all of the saved files, installed applications and Windows settings on your device.

    If further assistance is needed, we are here to help.
     
    Darleen Pen, Feb 2, 2025
    #2
  3. JUDIE101
    Judie101 Win User
    Shell infrastructure host has stopped working

    I have tried all the methods suggested but still it does not work. Every time I start up my laptop. The screen is just black for about 15 minutes then the dialogue box will appear and says " The shell infrastructure host has stopped working." This happen
    since I upgrade my windows from 7 to 10. What will I do to make my computer open fast and to get rid of that shell infrastructure host thing?
     
    Judie101, Feb 2, 2025
    #3
  4. MITHIN_EJ
    Mithin_EJ Win User

    "The action can't be completed because the file is open in Shell Infrastructure Host"

    Windows defender blocking Shell Infrastructure host

    Hi Glenn Taylor (glenn),

    Thank you for posting your question in the Microsoft Community.

    Shell Infrastructure Host is a core Windows component. Sihost.exe runs the Shell Infrastructure Host. This is critical Windows component and should not be removed. The Windows Shell Infrastructure Host is tasked with handling several
    graphical elements of the Operating System interface including taskbar transparency and Start menu.
    It’s safe to allow.

    I suggest you to follow this article to
    Allow a blocked app in Windows Security    , and check if that helps.

    Regards,
     
    Mithin_EJ, Feb 2, 2025
    #4
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"The action can't be completed because the file is open in Shell Infrastructure Host"

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