Windows 10: The AC Adapter driver is missing

My Asus laptop was working perfectly until a few weeks ago. There was a Microsoft update and now my laptop will not power on unless it is plugged in even though the battery is at 67% also, the battery isn't getting recharged while connected to power. I accessed the Device Manager and found that the AC Adapter Driver is completely missing. Microsoft ACPI Compliant Control Method Battery is there. I'm not having any luck in finding how to find and install the AC Adapter Driver. Please help. Thanks!

:)

 

AC Adapter Driver Missing

Recently I noticed I was getting the 'Plugged In' not charging message for my battery.

I followed all the steps, made sure it was plugged in correctly, checked the wall outlets, etc.

Then I noticed in my device manager that the AC adapter driver was missing entirely. I cant find a download, and the automatic scan and troubleshoot search turns up nothing. And I cant right click to update a driver that isnt there.

Im using a Wacom Companion, running windows 10. So I cant follow traditional steps, like taking out the battery. Its locked away in the tablet.The wacom drivers, from the wacom site, seem to only pertain to the drawing aspects - but Im open to trying anything
out.

UPDATE: Another wrinkle - while shut down, the computer charges - and continues to charge while on until full. But after the battery fills, it begins to drain very slowly with the message 'plugged in'.

 

Wake up from sleep with Microsoft AC Adapter

Hi Andy,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern to restart the laptop from sleep mode when connected to AC power adapter.

Please be informed us if you are facing any problem with while waking the computer from sleep mode.

I suggest you to update the drivers for AC power adapter from
Device Manager and check if it helps.

Steps :

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand AC Power Adapter.
• Right on the W and click on Update driver software.

If the drivers are updated, you will not have the option to Update Driver Software.

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter
  that is listed and click “Uninstall”.
  

Restart the computer and download, install the latest drivers from the NVIDIA website.


http://www.nvidia.com/Download/index.aspx



Hope it helps. Reply to the post with an updated status of the issue to assist you further.

 

AC Adapter Driver

Hi there,

Just wondering if there was an updated driver for the "Microsoft AC Adapter" driver for Windows 10? My computer has a lot of battery problems, so I went into Device Manager to see what the driver was for the batteries, there is 3: First there is "Microsoft
AC Adapter" second "Microsoft Surface ACPI-Compliant Method Battery" and the third is "Microsoft Surface ACPI-Compliant Method Battery: again. When I go into the Microsoft AC Adapter driver details, it says the driver from the 21/6/2006 and if click on update
driver it says it's the most up to date driver... 11 years ago???

I would really appreciate anybody who can help me with this.

Joseph Reid

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