Windows 10: That Microsoft account doesn't exist. Enter a different account

Discus and support That Microsoft account doesn't exist. Enter a different account in Windows 10 Gaming to solve the problem; I can't access my email account anymore.When I try I always get "That Microsoft account doesn't exist. Enter a different account"The account worked ok... Discussion in 'Windows 10 Gaming' started by AndreBergeron3, Mar 8, 2022.

  1. ANDREBERGERON3
    AndreBergeron3 Win User

    That Microsoft account doesn't exist. Enter a different account


    I can't access my email account anymore.When I try I always get "That Microsoft account doesn't exist. Enter a different account"The account worked ok yesterday!

    :)
     
    AndreBergeron3, Mar 8, 2022
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error, ‘That Microsoft account doesn't exist. Enter a different account or get a new one’ when you try to login with your Microsoft account. I’ll certainly help you with the issue.



    However, it would be great if you can help us with the details requested below:



    • Are you trying to use the Microsoft account to sign in to the PC or to an Office 365 product?
    • Are you facing this issue only on a particular computer or on every computer?


    Please reply with more information on the issue to help you with the appropriate troubleshooting steps.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 8, 2022
    #2
  3. IAROSLAVBASHTANAR
    IaroslavBashtanar Win User
    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    <Screenshot removed for PII>
     
    IaroslavBashtanar, Mar 8, 2022
    #3
  4. ZAKIN
    Zakin Win User

    That Microsoft account doesn't exist. Enter a different account

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown That Microsoft account doesn't exist. Enter a different account :(
     
    Zakin, Mar 8, 2022
    #4
Thema:

That Microsoft account doesn't exist. Enter a different account

Loading...

  1. That Microsoft account doesn't exist. Enter a different account - Similar Threads - Microsoft account doesn't

  2. That Microsoft account doesn't exist. Enter a different account or get a new one

    in AntiVirus, Firewalls and System Security
    That Microsoft account doesn't exist. Enter a different account or get a new one: I recently made a new account to purchase a game but after a few days i was unable to sign in with that account. I have been trying to access it for 3days straight. Before that account only receives verification code on my main account. When i wasn't able to sign in the code...

  3. about OneDrive service or account: That Microsoft account doesn't exist. Enter a different...

    in Windows 10 Network and Sharing
    about OneDrive service or account: That Microsoft account doesn't exist. Enter a different...: I am reading an online article trying to learn about how to use OneDrive. I myself have no M.S. account, am using another family members and is a shared computer, so as following some instructions I went to Outlook.com and signed in. Then clicking the nine-dots menu and click...

  4. "That Microsoft account doesn't exist. Enter a different account or get a new one."

    in Windows 10 Gaming
    "That Microsoft account doesn't exist. Enter a different account or get a new one.": Its been long since I used my outlook account, and when I tried to login to the account today it shows "That Microsoft account doesn't exist. Enter a different account or get a new one." I have this account logged on my mail app since long time, but for some reason it shows...

  5. "That Microsoft account doesn't exist. Enter a different account or get a new one."

    in Windows 10 Software and Apps
    "That Microsoft account doesn't exist. Enter a different account or get a new one.": Its been long since I used my outlook account, and when I tried to login to the account today it shows "That Microsoft account doesn't exist. Enter a different account or get a new one." I have this account logged on my mail app since long time, but for some reason it shows...

  6. That Microsoft account doesn't exist. Enter a different account or get a new one.

    in Windows 10 Gaming
    That Microsoft account doesn't exist. Enter a different account or get a new one.: MS Support has been unsuccessful in solving this problem.I am using Windows 11 Pro. I recently upgraded from a Family account to Business Standard. I am the administrator on both accounts.I want to change my Windows sign-in to my new business account but am unable to. If I...

  7. That Microsoft account doesn't exist. Enter a different account or get a new one.

    in Windows 10 Software and Apps
    That Microsoft account doesn't exist. Enter a different account or get a new one.: MS Support has been unsuccessful in solving this problem.I am using Windows 11 Pro. I recently upgraded from a Family account to Business Standard. I am the administrator on both accounts.I want to change my Windows sign-in to my new business account but am unable to. If I...

  8. That Microsoft account doesn't exist. Enter a different account

    in Windows 10 Software and Apps
    That Microsoft account doesn't exist. Enter a different account: I can't access my email account anymore.When I try I always get "That Microsoft account doesn't exist. Enter a different account"The account worked ok yesterday!...

  9. "That Microsoft account doesn't exist. Enter a different account or get a new one."

    in Windows 10 Customization
    "That Microsoft account doesn't exist. Enter a different account or get a new one.": Hi Microsoft, I can't sign in on my Windows 10 desktop . The error "That Microsoft account doesn't exist. Enter a different account or get a new one. " appears when using my work email *** Email address is removed for privacy *** . It uses office 365.How to fix this?...

  10. That Microsoft account doesn't exist. Enter a different account or get a new one.

    in Windows Hello & Lockscreen
    That Microsoft account doesn't exist. Enter a different account or get a new one.: Somehow my msn email account is no longer active I keep getting the error msg "That Microsoft account doesn't exist. Enter a different account or get a new one." I created a new outlook email account and my old msn emails are there.. I tried sending an email to the deleted...