Windows 10: "That Microsoft account doesn't exist. Enter a different account or get a new one."

Discus and support "That Microsoft account doesn't exist. Enter a different account or get a new one." in Windows 10 Gaming to solve the problem; Its been long since I used my outlook account, and when I tried to login to the account today it shows "That Microsoft account doesn't exist. Enter a... Discussion in 'Windows 10 Gaming' started by Awad_, Apr 6, 2023.

  1. AWAD_
    Awad_ Win User

    "That Microsoft account doesn't exist. Enter a different account or get a new one."


    Its been long since I used my outlook account, and when I tried to login to the account today it shows "That Microsoft account doesn't exist. Enter a different account or get a new one." I have this account logged on my mail app since long time, but for some reason it shows this some warning sign, it also shows "Your outlook account settings are out-of-data." Please help me restore my account.

    :)
     
    Awad_, Apr 6, 2023
    #1
  2. NIKHAR_K
    Nikhar_K Win User

    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error, ‘That Microsoft account doesn't exist. Enter a different account or get a new one’ when you try to login with your Microsoft account. I’ll certainly help you with the issue.



    However, it would be great if you can help us with the details requested below:



    • Are you trying to use the Microsoft account to sign in to the PC or to an Office 365 product?
    • Are you facing this issue only on a particular computer or on every computer?


    Please reply with more information on the issue to help you with the appropriate troubleshooting steps.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Apr 6, 2023
    #2
  3. IAROSLAVBASHTANAR
    IaroslavBashtanar Win User
    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    Can`t login to my acc in Win10, "That Microsoft account doesn't exist. Enter a different account or get a new one." When my exist

    <Screenshot removed for PII>
     
    IaroslavBashtanar, Apr 6, 2023
    #3
  4. ANDREBERGERON3
    AndreBergeron3 Win User

    "That Microsoft account doesn't exist. Enter a different account or get a new one."

    That Microsoft account doesn't exist. Enter a different account

    I can't access my email account anymore.

    When I try I always get "That Microsoft account doesn't exist. Enter a different account"

    The account worked ok yesterday!
     
    AndreBergeron3, Apr 6, 2023
    #4
Thema:

"That Microsoft account doesn't exist. Enter a different account or get a new one."

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