Windows 10: Tecknet Bluetooth Mouse BM308 connected, buttons work, but cursor won't move.

Discus and support Tecknet Bluetooth Mouse BM308 connected, buttons work, but cursor won't move. in Windows 10 Drivers and Hardware to solve the problem; I purchased a 2019 Dell Inspiron 17 7000 with Windows 10 Home installed on it. I bought a Tecknet Bluetooth Mouse Model BM308 and connected it.... Discussion in 'Windows 10 Drivers and Hardware' started by Beth_190, May 5, 2020.

  1. BETH_190
    Beth_190 Win User

    Tecknet Bluetooth Mouse BM308 connected, buttons work, but cursor won't move.


    I purchased a 2019 Dell Inspiron 17 7000 with Windows 10 Home installed on it. I bought a Tecknet Bluetooth Mouse Model BM308 and connected it. Windows says it's connected and I went through running bluetooth troubleshooter, uninstalling and reinstalling device, and checked drivers for update and none were found.


    I can scroll with the middle mouse button, the two buttons on the side and top of the mouse work, but the cursor will not move. Please advise.

    :)
     
    Beth_190, May 5, 2020
    #1
  2. MMAK94
    MMak94 Win User

    Tecknet wireless bluetooth mouse

    I have been unable to pair my Tecknet BM308 mouse with my windows laptop computer. Help?
     
    MMak94, May 5, 2020
    #2
  3. #MAHDICHAABANI
    #mahdichaabani Win User
    BLUETOOTH MOUSE WON T MOOVE. WHY?

    I have a Microsoft Bluetooth Mouse 5000 that works only (right and left click works properly) but it won t moove. please help me and answer me as soon as possible.
     
    #mahdichaabani, May 5, 2020
    #3
  4. OSCARGARCIATT
    OscarGarciaTT Win User

    Tecknet Bluetooth Mouse BM308 connected, buttons work, but cursor won't move.

    TeckNet Bm308 Bluetooth mouse wont connect anymore after update

    Hi thanks for the reply. Let me expand a little more on what ive tried in detail. I wasn't clear.

    I removed the mouse and tried re-pairing.

    I uninstalled the bluetooth device driver and scanned for hardware change so it could detect. I also uninstalled Bluetooth driver and rebooted the computer.

    Bootcamp drivers are all up to date

    Windows update is up to date

    High Sierra

    No other bluetooth devices are near me

    Other computers that have NOT updated are detecting and pairing the mouse just fine

    Mouse worked perfectly fine before update. Matter of fact I spent 5 or so hours playing a game last night and I stopped because I was prompted for the update

    There are no updated drivers or drivers of any kind for this device since its generic bluetooth

    I tried a bluetooth Keyboard and it works just fine.

    Once again just to drive the point home, this mouse currently works perfectly on other, not updated computers and worked fine before last night.

    Not sure what else to do at this point.
     
    OscarGarciaTT, May 5, 2020
    #4
Thema:

Tecknet Bluetooth Mouse BM308 connected, buttons work, but cursor won't move.

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