Windows 10: technical support

hey i keep getting kernal 41 erros and my pc keeps randomly restarting for the last month ive done clean windows installs and taken my pc to a qualified pc repairer and he said there were no issues with my hardware. below are my specs and event viewer logSPECS: I9 10900KF64GB DDR4@3200MHZ RAMGIGABYTE VISION G MOTHERBOARDRTX 2070 -System-Provider[ Name]Microsoft-Windows-Kernel-Power[ Guid]{331c3b3a-2005-44c2-ac5e-77220c37d6b4}EventID41Version9Level1Task63Opcode0Keywords0x8000400000000002-TimeCreated[ SystemTime]2023-09-05T07:14:47.1229172ZEventRecordID3078Correlation-Execution[ ProcessID]4[ Thr

:)

 

calling level 2 support

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

I suggest you to follow the steps below and check if it helps.

• 
  Press windows key, and type Contact Support.
  
• 
  Select Services and apps.
  
• 
  Click on Windows.
  
• 
  Click on Technical Support.
  
• 
  There you will be able to contact the Technical support.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

B3 Phenom support

I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.