Windows 10: System keeps rebooting when playing different games.

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff806ab475205. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: dc0f0545-c7a7-448a-a12e-33c72d4f69d0.Motherboard: B560 DS3H AC-Y1RAM 32gb DDR4this is newly installed since I thought it was a ram issueGraphics card: geforce RTX 3060tiProcessor: 11th Gen IntelR CoreTM i7-11700F @ 2.50GHz, 2496 Mhz, 8 Cores, 16 Logical Processo

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Computer randomly reboots when I play games.


I get random restarts when playing games.
Is this something to do with windows 10 or Nvidia?

Not great with computers but I've only been having this problem the past week or so.

I have done a clean reboot and all that but it keeps happening.

Here are some errors I get in Event Viewer:

• Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB2267602 (Definition 1.217.854.0).
• Driver install failed, result=0x80004005 for devnode 'SAITEK\PROGRAMMABLEDEVICE\7&69BEA2F&0'
• The DSM service was delayed by 12 seconds for a driver query/download/install on device 'SAITEK\PROGRAMMABLEDEVICE\7&69BEA2F&0'
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

 

Can't play Hit It Rich game and system freezes

Hi carmenstanley1,

Thank you for your response.

I can understand how frustrating it would be. This issue might be due to corrupted profile or if the game is not installed completely. I suggest you to follow these steps and let us know if it works.

Could you please help me with the below questions:

• Are you aware of any changes happened on the computer prior to this issue?
  
• Have you tried playing this game on other browser (Google chrome or Mozilla) and check for the issue?
  

Step 1: Uninstall or Repair the game.

1. Press Windows and
   R key together on your Keyboard.
2. Type appwiz.cpl and hit enter.
   
3. Right click on the Hit it Rich app > Select Repair or uninstall it.
4. Reinstall the application and check for the issue.
   

Step 2: Create a new local account.

The reason might be due to user account corruption, so I would suggest you to ‘Create
a local user or administrator account’ and check if the issue persists.

Note: You will not see all your files under your default file location.
So your data will be saved under C:\Users\User_name.

If you are facing issues with freezing, I would suggest you to follow the troubleshooting steps on
Tips to improve PC performance in Windows
10.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.