Windows 10: system failure software or hardware anyone can help?

Discus and support system failure software or hardware anyone can help? in Windows 10 Software and Apps to solve the problem; every time i open a game or when I'm doing nothing the pc freezes and restart or bluescreen most likely occur with rainbow six siege, overwatch,... Discussion in 'Windows 10 Software and Apps' started by Nader Osman, Apr 26, 2025 at 7:33 AM.

  1. system failure software or hardware anyone can help?


    every time i open a game or when I'm doing nothing the pc freezes and restart or bluescreen most likely occur with rainbow six siege, overwatch, battlefield one, it happens in every game but those are frequently BSOD with IRQL_NOT_LESS_OR _EQUALSTOP CODE : ntoskrnl.exe i did stress test on rams and CPU and GPU its normal also i tried memory diagnostic tool and everything normal anyone can help

    :)
     

  2. Trying to find out software/hardware failure

    I am having random computer problems since about a year ago, which I am not able to detect to fix it. I don't know if it's a hardware or software problem.

    Let's start 1 month ago, when I decided to (once again) format my computer, which runs Windows 10, and take note of all failures to try find help to understand the cause of them.

    May 12

    Computer formatted.

    May 29 (first failure)

    • While I am using the computer, suddenly Windows freezes and I cannot
      do anything but to move the mouse. Clicking anywhere does not work,
      Ctrl+Alt+Supr doesn't work...
    • After a few minutes Windows shows a blue screen for a second and it restarts, not having time even to see what the blue error has been.
    • After restarting, once the BIOS screen should move to the Windows loading page, I only see an underscore blinking.
    • After manually restarting the computer, the BIOS screen takes too long.
    • I shut down the computer, unplug it from current, and plug it in again.
    • Finally, the computer starts normally.

    I have heard of BlueScreenView program, but it doesn't show any blue errors.

    June 1 (second failure)

    Same error as first failure. I can provide this additional information:
    - I check the Windows Event Viewer logs and there is nothing at the time of the failure.

    June 2 (second failure)

    Same error as first failure. I can provide this additional information:
    - On this occasion, the mouse works only at the beginning (clicking anywhere doesn't work) but later it doesn't even move, before the computer crashes with a blue screen and restarts.

    June 3 (third failure)

    Same error as first failure. I can provide this additional information:

    • I realize that the computer begins to work slowly some seconds (one minute?) before it freezes.
    • I was listening to Spotify. I realize that seconds after freezing, the music stops playing.
    • I realize that the blue screen arrives after 4 minutes.
    • The blue screen, just for a second, shows UNEXPECTED_STORE_EXCEPTION.
    • I need up to 4 unplugs and restarts of the computer before making it work, because it keeps stopping on a blinking underscore after the BIOS.

    June 17 (different failure)

    The previous error has not ocurred again for 2 weeks. On this occasion, it seemed that my D: drive was disconnected, because I could continue using the computer (Windows is installed on Csystem failure software or hardware anyone can help? :) but I couldn't see D: drive where I have all my documents. I shut down the computer (it takes long), and when it restarts a blue screen appears: PAGE_FAULT_IN_NONPAGED_AREA. After restarting, D: is checked for errors, and the computer starts normally but for one thing: it doesn't detect my Ethernet cable as if it wasn't plugged. Finally, I solve it by using the "Network reset" option on Windows.

    BlueScreenView shows an error.

    Summing it up

    These are my guesses:

    1. The first errors and the last one seem to have no relation.
    2. First errors: no idea what it could be.
    3. Last error: I believe it could be a hardware problem that makes my second drive disconnect. Even if I have only described one error of this kind since my last computer formatting, it was something quite usual: to make it work, I just moved the cables to make sure it is propperly connected until failure a few days/weeks later.

    The problem is that when the failure is not present, no error checking, RAM test, HDD test.. shows anything unusual.

    What could it be? What can I check / try to solve these errors?
     
  3. zbook Win User
    Operating System failure help needed

    Not yet.
    These are other tests and setting changes that may not have yet completed:
    chkdsk switches
    reset bios
    post images of startup and recovery system failure, and virtual memory,
    (steps in post # 49)
     
  4. Sasqui Win User

    system failure software or hardware anyone can help?

    Overclocking / Undervolting guide for Vega 56 or 64?

    Here's a quick laundry list:

    List of software to use for overclocking and testing
    Examples:
    Wattman (and how to find and use it, like an overview, including profiles)
    Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
    How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

    Step-by step overclocking in Wattman
    Fan speeds
    Power limit
    Temp limit
    Voltages
    Core speeds
    Memory speeds
     
Thema:

system failure software or hardware anyone can help?

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