Windows 10: Switch to a new CD Rom

Somehow my laptop's built-in CD-Rom D: doesn't work anymore - cannot reject at all!Then I bough an external CD Rom. Every time I plus it in and it shows in E: drive.I need to re-install some software, the system asks me to insert my CD to the built-in CD-Rom D:, but cannot insert in this drive. Instead, I insert my CD to the external CD-Rom E:. And of course, the system doesn't recognize the CD in E:!Please give me a hand on how to make the system recognizes my CD in E: drive.I am still using Window 7.Thanks!

:)

 

i buy a new laptop without cd rom

Hi Teodor Adrian,

Corrupted or outdated drivers may be the possible reason why your external CD ROM is missing. To provide you the accurate resolution, we'd like to gather more information:

• Have you tried updating your drivers?
• Are you getting any error message?

Meanwhile, we suggest that you follow the steps in this
article on how to troubleshoot your CD or DVD which is not recognized by Windows or other programs.

Keep us posted if you need additional help.

 

CD rom

Hi Eugenia,

There are numerous reasons for your CD ROM not to be recognized by your system like corrupted registry entries, outdated drivers, or hardware issue. To isolate such issue, we'd like to ask a few questions:

• Which build and version of Windows 10 is currently installed on your computer? To check, click the
  Start > Settings > System >
  About.

• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

You can also follow the steps
here. The article lists all troubleshooting steps suitable for issues in recognizing CD drive.

We look forward to your response.

 

DVD/CD Drive Saying CD-Rom

My Dvd drive is listed in my device manager however it is set as cd rom in the description, it also wont open and is not set as my default drive, any suggestions?

windows 10 if that changes anything