Windows 10: Surface Book with Dock and Patch Tuesday nightmares

Discus and support Surface Book with Dock and Patch Tuesday nightmares in Windows 10 Software and Apps to solve the problem; I have a Surface book 2 that works really well until Patch Tuesday, then I need a bottle of brandy at the ready!For the longest time updates messed up... Discussion in 'Windows 10 Software and Apps' started by gchq_foxx, Jun 14, 2023.

  1. gchq_foxx Win User

    Surface Book with Dock and Patch Tuesday nightmares


    I have a Surface book 2 that works really well until Patch Tuesday, then I need a bottle of brandy at the ready!For the longest time updates messed up the display settings for Monitor 2 via the Dock so endless rebooting the Surface and the Dock before the settings became available to select.It did get better for a few months, but today was a real doozy! Updates installed, spent forever on 'Cleaning Up 100%' then the login screen and/or keyboard totally froze - eventually it came back with incorrect password I have been trying to open the password dialogue and despite blinking at the 'try a

    :)
     
    gchq_foxx, Jun 14, 2023
    #1
  2. Brink Win User

    New Version of Surface Dock Updater Available


    Source: New Version of Surface Dock Updater Available Surface
     
    Brink, Jun 14, 2023
    #2
  3. Surface Book and Dock Issues

    I have a surface book and a surface dock.

    Recently (april 2019) I ran into the problem that the USB ports on the dock did not work when the surface book was on. MS support asked me to update firmware and that failed too. So thanks to them, they replaced both my surface docks. - Again Thanks MS.

    Here is a new problem (and yes I had to update the firmware on the new docks too. Yes I have the latest drivers for my monitor.)

    1. I use extended display, with the mini display port and using cables from MS

    2. I use the surface book fully folded down (meaning display is up so I can write freely and the base is docked, but the keys cannot be used).

    3. My monitor is in portrait more.

    4. Every now then the display will stop working on the extended monitor mode and will only display on the surface screen, Then suddenly in one of the reboots it will start working again and continue till it cycles again

    5. What I found to trigger this behavior is when I am traveling or using the surface in a standalone mode and then plug it back on my desk it occurs. Thought not all the times

    Any idea what is going on?

    Running Windows 10, build 1809 (latest) with all updates
     
    RungunNathan, Jun 14, 2023
    #3
  4. waldo21 Win User

    Surface Book with Dock and Patch Tuesday nightmares

    2nd monitor with surface book and dock does not play nice

    1. The new Microsoft surface dock.

    2. No, it has always behaved that way with the surface book and surface dock.

    3. Using the default display drivers that came with the surface book. - windows update does not show any alternatives.
     
    waldo21, Jun 14, 2023
    #4
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Surface Book with Dock and Patch Tuesday nightmares

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