Windows 10: So I keep crashing on this error at random like every other week at random times.

SourceWindowsSummaryHardware errorDate‎1/‎30/‎2025 9:26 PMStatusReport sentDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 193Parameter 1: 815Parameter 2: 2Parameter 3: ffff9409a590b080Parameter 4: 0OS version: 10_0_26100Service Pack: 0_0Product: 768_1OS Version: 10.0.26100.2.0.0.768.101Locale ID: 1033Extra information about the problemBucket ID: LKD_0x193_

:)

 

BSOD ntoskrnl.exe crash at random time

I have a trouble in my laptop, that is always crashing at random times, at first I thought it was my SSD at faulty or my windows is corrupted, so the first thing I had to do was reinstalling my windows without changing any hardware related, and it still has that problem crashing at random moment every time, and right now I already change my SSD with a new one and reinstalled the windows too, but it's still doing the same with random crashing. I already do any options available in website or YouTube but none of those method work. like checking my ram using memtest86, it not showing any error in my ram, or checking my SSD and hdd and it not showing any error too. and I already stuck with this hell hole for about 6 months, anyone that can help me I'll be really thankful, because this crash really stressed me out.

this is my minidump zip.
minidump zip

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.

Attachment 162250

thanks, in advance!

 

Constant BSOD and Random Crashing

I'm sorry to hear about the issues you're facing with your computer. Random crashes and Blue Screen of Death (BSOD) errors can be frustrating to troubleshoot, but analyzing minidump files can provide valuable information about the underlying causes.

Unfortunately, as a text-based AI model, I'm unable to directly access or analyze files or attachments. However, I can provide you with some general guidance on how to analyze minidump files yourself or suggest alternative troubleshooting steps.

1. Analyzing minidump files:
   
   • To analyze minidump files, you'll need a debugger tool like WinDbg, which is part of the Windows Software Development Kit (SDK). Install the SDK and WinDbg on your computer.
     
   • Open WinDbg and go to "File" > "Open Crash Dump." Browse and select the minidump file you want to analyze.
     
   • WinDbg will load the minidump and display information about the crash. Look for the error message or the faulting module that caused the crash. This information can help identify the potential cause of the problem.
     
   • If you're unfamiliar with WinDbg or analyzing minidump files, you can search for specific error messages or faulting modules online or seek help from forums and communities dedicated to Windows troubleshooting.
     
2. Alternative troubleshooting steps:
   
   • Since you suspect faulty RAM, testing it with new RAM modules is a good step. Faulty RAM can cause various stability issues, including crashes and BSOD errors. Consider ordering new RAM and replacing the existing modules to see if it resolves the problem.
     
   • Ensure that all your drivers, including motherboard chipset drivers, graphics card drivers, and other hardware drivers, are up to date. Outdated or incompatible drivers can lead to system instability.
     
   • Monitor your computer's temperature using software like HWMonitor or Core Temp. Overheating components can cause crashes. Make sure your computer's cooling system is working properly and clean any dust buildup on the CPU cooler and other components.
     
   • Check for any recently installed software or drivers that may be causing conflicts. Uninstalling or rolling back recent changes can help isolate the problem.
     
   • If the issues persist, you may want to consider seeking assistance from a professional computer technician or contacting the customer support of your computer's manufacturer.
     

Remember to always back up your important data before making any major changes to your system or replacing hardware components.

I hope these suggestions help you in troubleshooting and resolving the issues you're experiencing with your computer.