Windows 10: Signal Desktop App's connection failure

Hi, I have a problem with Signal Desktop App's connection:========= System info =========App version: 7.34.0Arch: x64Environment: productionNode version: 20.18.0OS version: Windows 10 ProTime: ========= User info =========conversationId: undefineddeviceId: undefinedpni: undefineduuid: undefined========= Capabilities ================== Remote config ================== Statistics =========conversationCount: at least 1messageCount: 0senderKeyCount: 0sessionCount: 0signalConnectionCount: 0========= Logs =========[...]Caused by: Error: connect ECONNREFUSED IPORT[...]Caused by: Error: connect ECO

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wi-fi signal is weak

Hey Jonian,

This issue could have occurred due to these reasons:

• Incorrect network settings.
• Network adapter is not working properly.

I suggest you to try the steps listed here and check if it fixes the issue or else contact your ISP for weak signal.



Method 1: I suggest you to refer the article and check if it helps to fix network connection issue.

Windows help and learning



Method 2: If the issue persists, I suggest you to refer the steps in the article which will help to fix common issues with network connection. Check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support



Hope this information helps.

 

About the desktop apps

Hi,

Thank you for posting your query in Microsoft Community. We appreciate your interest in Windows 10.

I understand the inconvenience that you are unable to connect to internet from desktop apps on Windows 10, we will help you to resolve this issue.

• Kindly let us know if your computer is connected to wired or wireless connection.

I suggest you to login through Microsoft account and check if the issue still persists.

Also, I suggest you to run Internet connection troubleshooter
and check if it helps:

Steps:

• Type Troubleshooting in Search box from the desktop and select
  Troubleshooting.
• Click on View all from the left pane of the troubleshooting
  window.
• Select Internet Connection to run Internet Connection troubleshooter.
• Follow the onscreen instructions.

Hope it helps. Feel free to contact us for any further assistance on Windows Operating System, we will be happy to help you.

 

Dragging apps to desktop for shortcuys

Hi Lance,

It's possible that some settings are preventing you from adding shortcuts to the desktop. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Does this happen when you try dragging all apps to the desktop, or just a specific app?
• Are you using an administrator account?
• Is your computer connected to a private domain?
• What troubleshooting steps have you done so far?

As an initial recommendation, we suggest following these steps as a workaround:

• Right-click on any empty part of the desktop.
• Click New > Shortcut.
  
• Navigate to the folder location of the app you want and select it.
• Click OK.

We look forward to your response and the result of the initial troubleshooting.