Windows 10: Samsung SSD External Drive not Recognised

Hi,I'm having issues with Windows 10 recognising my Samsung SSD T7 External SSD.My Linux PC and Android device are both able to recognise it. I have tried repartitioning on my linux machine with Fat32 and NTFS, but to no avail. Windows 10 version: 21H2The device is not visible in Disk Management or File Explorer, but is visible in Bluetooth & other devices >> Other Devices as "PSSD T7" but reads "Driver Error"When I connect the SSD, a new storage controller "USB Attached SCSI UAS Mass storage Device" appears in Device Manager, but has a warning sign. In properties >> General

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External hard drive not recognised

Worked out what the problem was with my external drive notbeing recognised. I looked under Device Manager > USB Controllers and there itwas listed with an exclamation mark with the error saying that "the driverfor this device is in memory" or words to that effect. I right clicked thecorresponding Mass Storage device and uninstalled it and then unplugged theexternal drive. I rebooted my desktop and plugged the external drive in againand it reinstalled its driver again and I am now able to use the external driveagain.

 

Disk Management for External SSD drive

I bought a Samsung 500 GB SSD T5 and I'd like to use it without the Samsung app, just as an external drive. Disk management shows it as a 42 MB partition. I'd like to delete this partition and reclaim the rest of my 500 GBs but nothing I do will allow
this. Is this an issue with the drive interface being locked to prevent this use?

Any suggestions?

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.