Windows 10: Roblox not opening due to NTDLL.DLL

I'm having an issue with Roblox on Windows 10 Home. I am using the latest version available to me, 22H2.Whenever I open Roblox, it opens as normal, but proceeds to close itself before launching the actual game. I looked in event viewer, and this is the error that pops up every single time.Faulting application name: RobloxPlayerBeta.exe, version: 0.573.0.28875, time stamp: 0x973ddfd5Faulting module name: ntdll.dll, version: 10.0.19041.2788, time stamp: 0x2f715b17Exception code: 0xc0000409Fault offset:

:)

 

Roblox links won't open with Microsoft Roblox

It seems like your system is still associating the Roblox player's app with the links instead of the Microsoft Roblox app. Here are a few things you can try to resolve the issue:

1- Reset the default app settings: Go to Windows Settings > Apps > Default apps > Reset to default. This will reset the default app settings for all file types and protocols, including Roblox links. After doing this, try opening the Roblox link again and see if it opens with the Microsoft Roblox app.

2- Set the default app for Roblox links: Go to Windows Settings > Apps > Default apps > Choose default apps by protocol. Look for "Roblox-player" in the list and click on it. Then select "Microsoft Roblox" as the default app for this protocol.

3- Uninstall both apps and reinstall Microsoft Roblox: Uninstall both the Roblox player's app and the Microsoft Roblox app. Then download and reinstall the Microsoft Roblox app from the Microsoft Store. After doing this, try opening the Roblox link again and see if it opens with the Microsoft Roblox app.

Hope this can help you solving the issue.

 

Roblox links won't open with Microsoft Roblox

The first step still doesn't work, after clicking on a roblox experience on browser I get this if I dont have Roblox Player installed.

I already tried the other 2 steps.

I came to the conclusion that it's probably a problem on Roblox's site for not allowing the MS app to open links from roblox because they made a different file type for each of them


and you can only change the ROBLOX one to MS Roblox and Roblox Player, the ROBLOX-PLAYER one can only use the Roblox Player version.

 

roblox cursor issue

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Does it happen specifically with Roblox games or any other app?
  
• Are you aware of any changes on the PC prior to this issue?
  

However, before proceeding with the below steps, we would suggest you to sign out from Microsoft Store and after performing the steps sign in with the same Microsoft account.



Step 1: Reset the Windows Store Cache

Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.



Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Reset Roblox app

1. Press Windows + I key to open Windows Settings.
   
2. Click on Apps and select Apps & feature from the left pane.
   
3. Scroll and look for the Roblox app.
   
4. Select the app and click on Advanced option.
   
5. Click on Reset and once you see a tick mark, then relaunch and check.
   

Regards,



Aditya Roy

Microsoft Community – Moderator