Windows 10: Roblox freezing my pc

everytime i start roblox, it keeps freezing my pc, and i'd have to keep restarting with my pc all over again.

:)

 

How do I fix my Roblox Freezing?

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

My roblox kept crashing when I got my new pc.

Hi, LukeCC

Welcome to the MicroSoft Community.



I'm sorry to learn that you're experiencing game crashes, I've been seeing a lot of users reporting problems with roblox games lately. I think this is a problem with the game itself. Here are some possible solutions to fix Roblox crashing on your new PC with an NVIDIA GT710 graphics card:



1. Update your graphics drivers: Make sure you have the latest graphics drivers for your NVIDIA GT710 graphics card. You can download the latest drivers from the NVIDIA website. Verify the integrity of your Roblox game files:



2. Corrupted game files can cause Roblox to crash. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  
• Disable Fullscreen optimizations:
  

3. Fullscreen optimizations can sometimes cause games to crash. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  
• Change your Roblox graphics settings:
  

4. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox crashing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

Why does my Roblox sign in screen keep freezing?

Hi Anymous,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you are having trouble with Roblox.



There are several possible reasons why Roblox keeps freezing on your PC, such as outdated graphics drivers, corrupted game files, compatibility issues, or network problems. Here are some steps you can try to fix the issue:

- Compatibility or Driver Issues: Check if your PC's drivers, especially graphics drivers, are up-to-date. Outdated or incompatible drivers might cause freezing or crashing in games.

- Run Roblox as Administrator: Right-click on the Roblox shortcut or executable and choose "Run as Administrator." This can sometimes resolve issues related to permissions.

- Browser Cache and Cookies: Even if you don't prefer using a browser, Roblox might still rely on certain web components. Clear your browser's cache and cookies to ensure there are no conflicting data causing the freezing.

Disclaimer: Your browser automatically saves temporary internet files to help pages load faster. Clearing this cache will sometimes fix website issues. Please back up all your personal files first, such as Favorites, to ensure you do not lose data.

- Run Roblox in Compatibility Mode: Right-click on the Roblox shortcut, go to Properties, then the Compatibility tab, and try running it in compatibility mode for an older version of Windows.

- I recommend trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. How to perform a clean boot in Windows - Microsoft Support



These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.

Since you've already reinstalled Roblox, try checking these other factors. Also, if you notice any error messages or specific patterns when the freezing occurs, that information could help narrow down the issue. If the problem persists, contacting Roblox support might provide more tailored assistance.

I hope these steps help you resolve the issue and enjoy playing Roblox. If you have any other questions, feel free to ask me.

Your Sincerely

| Microsoft Community Support Specialist