Windows 10: Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys

Discus and support Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys in Windows 10 Software and Apps to solve the problem; How to solve this issue? I tried so many ways but didnt work. plzz help me.... Discussion in 'Windows 10 Software and Apps' started by Suhair MP, Jan 12, 2025.

  1. SUHAIR MP
    Suhair MP Win User

    Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys


    How to solve this issue? I tried so many ways but didnt work. plzz help me.

    :)
     
    Suhair MP, Jan 12, 2025
    #1
  2. MUNKHBAYAR B.
    Munkhbayar B. Win User

    Incompatable software: C:\Windows\System32\drivers\acpisjdy.sys

    Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

    The error you're encountering suggests that there might be an incompatibility between this system file and Roblox, causing the game to crash.

    Would you mind giving these steps a try and then informing me of the outcome?

    1. Perform a Clean Reinstall of Roblox: In some cases, a corrupted installation can cause crashes. Completely uninstall Roblox, making sure to remove any leftover files or folders, then download and reinstall the latest version from the official Roblox website.
    2. Check for System File Corruption: Open Command Prompt as an administrator and type sfc /scannow. This will scan and repair any corrupted system files.
    3. Disable Incompatible Software: Identify and temporarily disable any potentially incompatible software, such as antivirus programs, overlays (like Discord or GeForce Experience), or system cleaners/optimizers. Disable them one by one and relaunch Roblox after each to see if the issue persists.

    Please feel free to reach out if you require any additional assistance. I'm here to help!
     
    Munkhbayar B., Jan 12, 2025
    #2
  3. DUKSGHCTNSGYUIGYUR
    duksghctnsgyuigyur Win User
    Incompatable software: C:\Windows\System32\drivers\acpisjdy.sys

    If i try to launch Roblox I get a error saying "Roblox crashed because of incompatable software: C:\Windows\System32\drivers\acpisjdy.sys"
    I tried updating my GPU drivers, CPU drivers, and I flashed my BIOS but im still getting the same error.

    Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys 35Tb%2Bd%2BRwkdbY49JbA1QkbxZP6%2B9g4UYpkkDVqvxv%2B2muTiqZ7eDsalVWULM0MMAJKFbmjoaePqSdgmuafYsM%3D.png
     
    duksghctnsgyuigyur, Jan 12, 2025
    #3
  4. LIMBERMENDER
    limbermender Win User

    Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys

    Roblox keeps crashing due to incompatible software

    Just randomly started today it pulls up roblox then says

    Roblox crashed because of incompatible software:

    C/WINDOWS/Windows32/DriverStore/FileRepository/gameflt.inf_amd64_25b1fe3637126834

    Does anyone know how i can fix it im using the roblox player not the Microsoft store version
     
    limbermender, Jan 12, 2025
    #4
Thema:

Roblox crashed because of incompatible software: C:\Windows\system32\DRIVERS\bkpDrv.sys

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