Windows 10: Removed my PC pin and now PC is asking for a USER account password

Discus and support Removed my PC pin and now PC is asking for a USER account password in Windows Hello & Lockscreen to solve the problem; "Something happened and your PIN isn't available. Choose another sign-in option and set up your PIN again by going to settings > accounts > sign-in... Discussion in 'Windows Hello & Lockscreen' started by Kate Alontaga, Jun 19, 2024.

  1. Removed my PC pin and now PC is asking for a USER account password


    "Something happened and your PIN isn't available. Choose another sign-in option and set up your PIN again by going to settings > accounts > sign-in options."Basically, I removed my PC pin to be able to put my Hello Windows pin for Microsoft store because Microsoft store wasn't working and I was attempting to reset it. After putting my Hello Windows pin, I restarted my pc and now it's asking for a password for a USER account that I don't know the password to which has no access admin controls.

    :)
     
    Kate Alontaga, Jun 19, 2024
    #1

  2. Windows 10 asking for login password even after upgrading the virus protection on the PC instead of PIN password. How to switch back to PIN password?

    Hello Billy,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    Before assisting further, I would like to ask you few questions:

    • Do you see Sign-in options option on the lock screen?
    • Are you using Microsoft account to login into the user profile?


    If you have set an alpha-numeric password at the installation stage of Windows 10 OS and then changed the sign-in option to PIN password, you will be able to choose between the passwords entries at the login screen of the Windows.

    Method 1: I suggest you to check if you see the
    Sign-in options option on the lock screen. If you do, click on the option and check if you can choose and enter PIN password to access your user profile.



    Method 2: If the option is not presented on the lock screen and you are using Microsoft account to login into the user profile,
    I suggest you to change the login password from the link below and set PIN password to your user account by following the steps below.

    https://account.live.com/password/reset



    • Press Windows logo key on the keyboard, type Settings and select the top most search result.
    • Select Accounts from the options and click on
      Sign-in options
      from the left side panel of the window.
    • Click on Add under PIN settings, verify your account and setup a new PIN password for your user account.


    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jun 19, 2024
    #2
  3. Fyreman Win User
    Want to DELETE second User Account at login

    Hello, I'm using a Windows 10 PC and I am the only user. My administrator username is "John Doe".
    Recently when I start the PC, I get 2 options for user login-"John Doe", where I click to enter my password and a second option to use a PIN, both have EXACT name "John Doe". The first option asks for a Password- it does not accept any PW I've associated with the account. When selecting the second option, the PIN box appears. I am then able to get to my desktop screen.

    I want to do two things: 1) Delete the account that asks for the PW 2) Automatically login and go to my desktop screen. When I go to Control Panel user settings to delete it, there is only ONE account that shows. I've tried at least 6 solutions suggested, none have worked. Probably need step-by-step instructions. Thanks in advance.
     
    Fyreman, Jun 19, 2024
    #3
  4. krumzZ Win User

    Removed my PC pin and now PC is asking for a USER account password

    Win10 Pro PC Not Asking for Password on Wake

    Gotcha dalchina. I did as suggested from the link you left. Still does not ask for password on wake. So far nothing has worked.


    Removed my PC pin and now PC is asking for a USER account password 310291d1607737630t-win10-pro-pc-not-asking-password-wake-2020-12-11.png
     
    krumzZ, Jun 19, 2024
    #4
Thema:

Removed my PC pin and now PC is asking for a USER account password

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