Windows 10: Removed bluetooth connected hardware with Device Manager and can't add them again

Hi,I recently replaced my Bluetooth adapter because the old one was acting buggy. Since then, I've had a really tough time removing all the connected devices from my system. I tried selective removing in regedit in the bth department and Device Manager, and eventually found the last bth device Bose 700 headphones under a different section of Device Manager and managed to remove them as well.However, now I'm completely stuck—I just can't seem to add them back. I've tried everything I could find online, and even discussed it with Chat

:)

 

Device Manager Un-Hiding Hidden Devices

When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

Device can be disconnected when

• Device unplugged (e.g. removing a USB device)
• Turning a device OFF
• Disabling the device in BIOS (then windows won't detect it) or
• Device failure

So

• Check BIOS as suggested
• Check board connections
• Can b/t be turned off by a switch? or keyboard combination?

Also possible the b/t h/w failed

 

No hardware listed in Device manager?

I don't konw whathappend but in Device manager and in my Network connections there is nothing where there used to be a Modem listed and all my hardware in Device Manager. What happend and how do I fix this?

 

Bluetooth devices connected and working but not in the "Manage Bluetooth Devices" setting.

Hi Paul,

Thank you for posting your query in Microsoft community.

I understand your concern and will guide you in the right direction.

What is the make and model of the Bluetooth mouse?

Make sure to install the pending Windows update, then restart the system and check.

I suggest you to perform hardware and device troubleshooter and check if Bluetooth mouse device listed under the "Manage Bluetooth Devices" setting.

Windows has a built-in troubleshooter to check and fix issues with Hardware and Devices. I would suggest you to run this troubleshooter to check if the issue is with your Devices.

Refer these steps:

a. Press
Windows key +X, select Control panel.

b. Change the view by option on the top right to Large icons.

c. Click on troubleshooting and click on the view all option on the left panel.

d. Run the Hardware and Devices.

Reference: Connect to Bluetooth devices

Pair a Bluetooth device in Windows - Microsoft Support

If issue still persist try to uninstall and reinstall Bluetooth mouse again and check.

Please reply here with the results so that we can assist you further.